Commercial Insurance Specialist

1 week ago

Chichester, West Sussex, United Kingdom Heat Recruitment Full time

About the Role:

Heat Recruitment is seeking a highly motivated and ambitious Commercial Insurance Executive to join our dynamic team. As a key member of our team, you will be responsible for managing client relationships, driving business growth, and delivering exceptional customer service.

Key Responsibilities:

  • Client Relationship Management: Support peers in meeting client demands, achieving both renewal retention and growth rates.
  • Renewal Process: Control the renewal process, gather information from clients and prospects using excellent communication skills.
  • Business Development: Maintain and grow your book of business by pursuing and negotiating competitive terms with brokers to meet clients' objectives.
  • Client Visits: Leverage your interpersonal skills during client visits.
  • Issue Resolution: Assess account queries and credit control matters, resolve efficiently, and escalate concerns to the appropriate team.
  • New Business Opportunities: Identify and act upon new-business opportunities, recommending them when appropriate.

Requirements:

  • Holding or working towards one of the Chartered Insurance Institute qualifications.
  • Educated to A-Level standard or equivalent with a strong knowledge of general insurance products and services.
  • Strong understanding of the client market, insurance industry network, London Market, Lloyd's, and the industry.
  • Detail-oriented with due diligence in administration, policy documents, and processes.
  • Exceptional client service focus with the customer as your top priority.
  • Excellent communication and interpersonal skills, with the ability to generate and drive new business.
  • Ability to deal with ambiguity and maintain outstanding accuracy and attention to detail.
  • Continuous industry knowledge building and development.
  • Eligible to work in the UK.

Benefits:

  • Minimum of 25 days holiday plus bank holidays, with the option to 'buy' 5 more days.
  • Defined contribution pension scheme with contributions from the company.
  • Life insurance paying 4x your basic annual salary, with the option to top-up to 10x.
  • Income protection covering up to 50% of your annual income, with options to top up.
  • Health cash plan or private medical insurance.

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