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Contact Centre Specialist

2 months ago

Bristol, Bristol, United Kingdom C&C Group Plc Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Sales & Services Executive. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide timely and effective resolution to customer enquiries and issues
  • Capture customer orders accurately and efficiently
  • Support the Sales Teams in dealing with customer queries and issues
  • Complete system-based transactions to support the workload of the department
  • Proactively seek opportunities for personal development and improvement

Requirements:

  • Previous experience in sales, customer service or a contact centre environment
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Flexibility to adapt to changing priorities and requirements

About C&C Group Plc:

C&C Group Plc is a leading provider of customer service solutions. We are committed to delivering exceptional customer experiences and building long-term relationships with our clients.