Food and Beverage Team Member

1 week ago


Bury St, Suffolk, United Kingdom The National Trust Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at Ickworth, an Italianate Palace in the heart of Suffolk. As a Team Member, you will be responsible for providing exceptional service to our visitors, ensuring a memorable experience for all.

Key Responsibilities

  • Welcome and look after all visitors to the café, providing a warm and welcoming atmosphere.
  • Prepare and serve food and drinks to a high standard, ensuring accuracy and presentation.
  • Work effectively as part of a team to maintain a clean and safe environment, adhering to health and safety guidelines.
  • Provide excellent customer service, responding to queries and resolving issues in a professional manner.
  • Assist with food preparation and presentation, maintaining high standards of quality and presentation.

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and visitors.
  • A positive and enthusiastic attitude, with a passion for delivering exceptional customer service.
  • Ability to work in a fast-paced environment, maintaining a high level of energy and productivity.
  • Flexibility to work a variety of shifts, including weekends and Bank Holidays.

What We Offer

  • A competitive hourly rate of £11.50.
  • A comprehensive induction and training program, including allergen and food safety training.
  • Ongoing support and development opportunities, to help you grow and succeed in your role.
  • A dynamic and supportive team environment, with opportunities to work with a diverse range of colleagues and visitors.

About Us

The National Trust is a leading conservation charity, working to protect and preserve the UK's most beautiful and historic places. We are committed to creating an inclusive and diverse workplace, where everyone feels valued and supported.



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