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Application Support Specialist

2 months ago

London, Greater London, United Kingdom Oliver Bernard Full time

Job Title: Application Support Specialist

About the Role:

We are seeking an experienced Application Support Specialist to join our Operations and Support team at Oliver Bernard. As a key member of our team, you will be responsible for providing technical support to our customers, monitoring automation, and contributing to the development of our software solutions.

Key Responsibilities:

  • Provide technical support to customers via phone, email, and in-person
  • Monitor automation and identify areas for improvement
  • Develop and maintain software solutions using Java, Python, and other programming languages
  • Collaborate with cross-functional teams to resolve technical issues
  • Stay up-to-date with industry trends and best practices in software development and support

Requirements:

  • Experience in a similar Application Support / Support Engineering position
  • Excellent communication and interpersonal skills
  • Great SQL and data knowledge
  • Experience of supporting complex applications
  • Infrastructure (Linux, Windows, networking) understanding
  • Experience of monitoring and automation is ideal
  • Cloud, DevOps and automation skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About Oliver Bernard:

Oliver Bernard is a growing Financial Technology (FinTech) company that builds innovative software solutions for risk management, investment analytics, and trading market data. We are committed to delivering high-quality products and services to our customers and are seeking talented individuals to join our team.