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Telesales Team Manager
2 months ago
Job Title: Telesales Team Manager
Job Summary:
We are seeking a highly skilled and experienced Telesales Team Manager to join our team at Ad Warrior Ltd. As a Telesales Team Manager, you will be responsible for leading a team of telesales professionals in achieving sales targets and providing exceptional customer service.
Key Responsibilities:
- Team Management: Lead and manage a team of telesales professionals to achieve sales targets and provide exceptional customer service.
- Performance Management: Monitor and analyze team performance, identifying areas for improvement and implementing strategies to enhance sales performance.
- Reporting and Analytics: Develop and maintain a reporting suite to provide insights into sales performance, customer behavior, and market trends.
- Process Improvement: Identify and implement process improvements to streamline sales operations, enhance customer experience, and increase sales efficiency.
- Customer Management: Manage customer relationships, resolve customer complaints, and provide exceptional customer service.
- Agency Management: Manage relationships with third-party telesales agencies, ensuring seamless communication and coordination.
- Data Management: Manage and maintain accurate and up-to-date customer and sales data.
Requirements:
- Experience: At least 3 years of experience in managing a telesales team, with a proven track record of achieving sales targets and providing exceptional customer service.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to analyze data and make informed decisions, and a passion for technology and sales operations.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Environment: A collaborative and dynamic work environment.
How to Apply: If you are a motivated and experienced sales professional looking for a new challenge, please submit your application.
