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Rental Agent

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Thrifty Car & Van Rental Full time
Job Description

About the Role

We are seeking a highly motivated and customer-focused Rental Agent to join our team at Thrifty Car & Van Rental. As a key member of our fleet team, you will be responsible for providing exceptional customer service and ensuring a seamless rental experience for our clients.

Key Responsibilities

  • Assist customers with their rental needs in both in-person and telephone interactions
  • Complete tasks such as opening and closing rental agreements, locating fleet from other branches, and building rapport with all our customers
  • Prepare vehicles for rental and deliver and collect vehicles to customers at other branches
  • Conduct daily fleet and vehicle checks

What We Offer

  • 20 day holidays plus bank holidays pro-rata
  • Contribution to Group Personal Pension Scheme
  • Access to our Thrifty Savings platform, an employee discount scheme offering huge savings across multiple retailers
  • Sponsored Summer and Christmas events
  • Cycle to Work Scheme
  • Discounted car hire rates
  • Potential to earn bonus payments in addition to your basic salary

About You

  • Hardworking individual with the ability to work in a team and independently in a fast-paced environment
  • Ability to show great attention to detail
  • Ideally, you will have worked in the service industry
  • Excellent customer service and communication skills
  • Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA check

Our Company

Thrifty Car & Van Rental is a leading rental company in the UK, offering a wide range of fleets and exceptional customer service. We operate in 88 rental locations across the UK, Scotland, and Northern Ireland, and our head office is based in Exeter. We are a family business that values our employees and offers career opportunities and security.