Automotive Service Consultant

16 hours ago


Brighton, Brighton and Hove, United Kingdom Jago Consultants Full time
Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our team at Jago Consultants. As a Service Advisor, you will play a crucial role in delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Manage service inquiries and provide timely responses to customers
  • Meet and greet customers, assess their needs, and identify opportunities for additional work
  • Keep customers informed throughout the service process and ensure their expectations are met
  • Upsell and cross-sell services to customers, where applicable
  • Collaborate with the service team to ensure efficient workflow and effective communication
Requirements:
  • Previous experience in a service advisor or customer-facing role is essential
  • Strong technical knowledge of vehicles and ability to communicate complex information to customers
  • Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service
  • Valid driving license and ability to work in a fast-paced environment

Competitive salary and benefits package available.



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