Customer Experience Representative
2 weeks ago
We're seeking a highly motivated and customer-focused individual to join our team as a Customer Ambassador at Doncaster and Sheffield stations. As a key member of our team, you'll be responsible for delivering exceptional customer service, ensuring a positive experience for our passengers, and providing assistance to customers with their queries and concerns.
Key Responsibilities- Provide proactive and helpful assistance to customers, ensuring they have a smooth and enjoyable journey.
- Act as a point of contact for customers, responding to their queries and concerns in a professional and courteous manner.
- Work collaboratively with colleagues to ensure seamless customer service delivery.
- Assist with customer complaints and issues, resolving them in a fair and timely manner.
- Contribute to the development and implementation of customer service initiatives and projects.
- A competitive salary and benefits package.
- Opportunities for career development and progression.
- A supportive and collaborative team environment.
- Free TransPennine Express rail travel for you and your dependents.
- Travel discounts with other train operating companies.
- A cycle to work scheme and high street discounts.
- Excellent communication and interpersonal skills.
- A customer-focused approach and a passion for delivering exceptional service.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Basic knowledge of the rail industry and customer service principles.
If you're passionate about customer service and have a strong desire to make a difference, we'd love to hear from you. Please click the Apply button below to login/register and complete an application form.
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Customer Experience Representative
2 weeks ago
Sheffield, Sheffield, United Kingdom TransPennine Express Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Ambassador. As a key representative of TransPennine Express, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience with our brand.Key ResponsibilitiesProvide proactive and...
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Customer Experience Representative
2 weeks ago
Sheffield, Sheffield, United Kingdom TransPennine Express Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Ambassador at Doncaster and Sheffield stations. As a key representative of TransPennine Express, you'll be responsible for delivering exceptional customer service, ensuring a positive experience for our passengers, and providing assistance during...
-
Customer Experience Representative
2 weeks ago
Sheffield, Sheffield, United Kingdom TransPennine Express Full timeAbout the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Ambassador at Doncaster and Sheffield stations. As a key representative of TransPennine Express, you'll be responsible for delivering exceptional customer service, ensuring a positive experience for our passengers, and providing assistance during...
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Customer Experience Representative
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Sheffield, Sheffield, United Kingdom The Rank Group Full timeAbout The Rank GroupRank Interactive, the digital arm of The Rank Group plc, is a leading global digital gaming company driven by top-tier talent and technology. Our iconic brands bring entertainment to millions of people worldwide on various devices daily.Job DescriptionThe Customer Experience Executive will work within a high-paced, dynamic team utilizing...
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Sheffield, Sheffield, United Kingdom Get Staffed Online Recruitment Limited Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt Get Staffed Online Recruitment Limited, we are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team in Sheffield. As a leading provider of Occupational Health, our client prides themselves on delivering exceptional customer...
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