Sales Team Coordinator

3 weeks ago


Gretna, Dumfries and Galloway, United Kingdom Moss Full time

About Us: New Store Opening | Caledonia Park Outlet

At Moss, we take pride in our craftsmanship, experience, and commitment to sustainability. Our vision is to be recognized and cherished by our customers and employees alike.

More than just a menswear brand, we are dedicated to 'Styling individuals for moments that matter'. Whether it’s for a special occasion or everyday wear, we provide tailored solutions with over 170 years of expertise in bespoke clothing.

Our core values emphasize Trust, Creativity, and Collaboration. We believe in empowering our team to think innovatively and work together to ensure sustainable growth and a positive impact on our community.

Role Overview:

As a pivotal member of our team, you will assist the Store Manager in driving store performance and inspiring your colleagues. Your leadership will foster a customer-centric environment, ensuring that every interaction reflects our brand's commitment to excellence. You will be a brand ambassador with a strong background in retail management, operational efficiency, and people skills.

Key Responsibilities:

  • Deliver an exceptional in-store experience by prioritizing customer engagement and adhering to our service standards.
  • Support the Store Manager in enhancing productivity by cultivating a high-performing team focused on achieving sales goals.
  • Lead and mentor team members through regular coaching sessions, emphasizing personal growth and performance metrics.
  • Utilize sales data to inform strategies that enhance customer satisfaction and drive store success.
  • Engage in management reviews to assess and implement commercial and operational initiatives effectively.
  • Participate in the recruitment process, collaborating with the People Team to attract top talent.
  • Manage stock deliveries and inventory control to minimize losses and ensure availability.
  • Uphold high standards of Visual Merchandising to enhance the customer experience.

Qualifications:

Technical Skills:

  • Proven experience in retail operations and customer service, with a keen understanding of fashion trends.
  • Ability to analyze data to drive performance and improve customer experiences.
  • Skilled in creating visually appealing displays that align with brand standards.
  • Knowledge of strategies for retail business growth.

Personal Attributes:

  • Exemplifies the aesthetic of Moss through personal style.
  • Dedicated to self-improvement and adept at managing multiple tasks.
  • Possesses strong emotional intelligence and communication skills.
  • Embodies the core values of Moss in daily interactions.

Benefits:

  • Employee Discount: Enjoy a 70% discount across all our stores.
  • Bonus Scheme: Participate in a generous bonus program, rewarding up to 15% of your monthly salary.
  • Referral Program: Earn a £500 bonus for successful manager referrals.
  • Commuting Support: Access financial assistance for travel.
  • Health Initiatives: Benefit from discounted gym memberships.
  • Life Insurance: Gain peace of mind with our coverage options.
  • Career Development: Engage in tailored development programs from day one.
  • Learning Resources: Access an online platform for skill enhancement.
  • Employee Hub: Stay updated on benefits and company news.
  • Celebratory Gifts: Receive recognition for personal milestones.

For more insights into our culture and values, explore #LifeatMoss or TailorYourCareer on LinkedIn.


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