Despatch Team Leader

3 weeks ago

Brackley, Northamptonshire, United Kingdom Avara Foods Full time

About the Role:

Despatch Team Leader - Hereford

Working Hours: 0700-1900/1900-0700 3 on 2 off rotating shifts

Purpose of the role:

As a Despatch Team Leader at Avara Foods, you will be responsible for managing a team to deliver departmental KPIs using Continuous Improvement methodologies and application of company values, ensuring policies and standards are safely met.

Your Key Responsibilities:

  1. Organize and motivate the team to deliver day-to-day operational requirements of the department
  2. Undertake 121s with team members in line with agreed business timelines
  3. Work with the Despatch Shift Manager and training department to develop a high-performing and engaged team that delivers to agreed quality and safety standards
  4. Escalate issues in a timely manner to key stakeholders, including Production Schedulers, Transport, Sales, and Despatch Shift Manager
  5. Support the root cause analysis of all incidents, either food or people related, to enable the implementation of effective countermeasures
  6. Responsible for effective and accurate stock control
  7. Deputise for the Despatch Shift Manager when required
  8. Consistent application of company procedures relating to absence and conduct, ensuring issues are dealt with quickly, effectively, and fairly
  9. Effectively manage shift resources to meet day-to-day priorities
  10. Complete TMS for all weekly paid staff
  11. Approve holidays within current restrictions and update calendar and TMS accordingly, arrange overtime or cover with agencies when appropriate
  12. Provide regular updates on shift progress through escalation processes
  13. Management of bay procedures to ensure safety and adherence to SOPs
  14. Follow the defect procedure for MHE/scan guns
  15. Understand, manage, and adhere to the maintenance of good GMP
  16. Understand, manage, and adhere to health and safety procedures, encouraging safe work behaviors
  17. Understand, manage, and adhere to food hygiene procedures
  18. To comply with and promote all Avara Foods policies and procedures
  19. Other duties within the general scope of the post may be required from time to time

What We Are Looking For:

Essential:

  1. Experience of coaching others to succeed
  2. Good communication and interpersonal skills with the ability to communicate across departments and levels
  3. Proven delegation skills
  4. Desire to challenge and improve current GMPs
  5. Ability to develop good working relationships with all staff and managers
  6. Ability to assess and coordinate training requirements for new and existing team members
  7. Computer literate
  8. Functional skills in English and Maths, Entry Level 3
  9. Demonstrate and promote the Company Vision and Values

Desirable:

  1. Experienced MHE operator
  2. Relevant ILM accreditation at Level 2 or desire to achieve within the role
  3. Experience in organizing resources to meet scheduled requirements
  4. Understanding of computerized warehousing systems
  5. Experience of coaching and developing others
  6. A proven track record in ensuring all aspects of team management are dealt with in an effective, consistent, and fair manner
  7. Experience of warehouse management systems, including setting up loads and management of the WMS system to help improve operational efficiencies
  8. Experience in conducting investigations, return to work, absence review meetings, and disciplinary processes
  9. Knowledge of the Time Management System
  10. Experience of using continuous improvement and lean tools or a desire to develop in these areas

Important Note:

Due to bird welfare, it is essential that you do not own any avian pets, poultry, or porcine.

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