Air Cargo Operations Specialist

4 weeks ago


Feltham, Greater London, United Kingdom Maersk Full time
Maersk stands as a premier entity in the realm of integrated logistics, having established itself as a trailblazer for over a century. Through continuous innovation and transformation, we are pushing the limits of what is achievable, consistently setting new benchmarks for efficiency, sustainability, and excellence. At Maersk, we champion the significance of diversity, teamwork, and ongoing learning. With a workforce exceeding 100,000 across 130 nations, we collaborate to shape the future of global trade and logistics.

What We Provide:
- A thrilling career path in a dynamic, international business environment
- Emphasis on fostering valuable relationships with clients
- A highly professional team atmosphere
- Acknowledgment and rewards for your contributions

Role Objective:
- Deliver an exceptional customer experience
- Proactively identify and resolve challenges
- Cultivate robust relationships with clients

Role Overview:
  • Client Engagement: Serve as the main point of contact for clients; Develop strong client relationships
  • Customer Service Excellence: Aim for top-tier customer service
  • Operational Execution: Ensure seamless shipment processes
  • Compliance Monitoring: Follow process standards and track KPIs
  • Business Development: Recognize and pursue upselling opportunities

Candidate Profile:
- Experience in airfreight export operations
- Tenacious and results-driven
- Strong problem-solving abilities
- Proficient in written and spoken English

What We Provide:
- 25 days of annual leave with the option to buy or sell 5 days
- Annual bonus and pension plan
- Family-friendly benefits and discounts with retailers
- Access to Employee Assistance Programs
- Short-term incentives for exceptional performance
- Flexible working arrangements available

Maersk is dedicated to fostering a diverse and inclusive workplace. We value different perspectives and are an equal opportunity employer. We consider qualified candidates with criminal histories and are willing to support any necessary adjustments during the application and hiring process.

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