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Head Waiter
2 months ago
About the Role
We are seeking a highly skilled and experienced Head Waiter to join our team at The Dorchester. As a Head Waiter, you will be responsible for delivering exceptional service to our guests, ensuring that every dining experience is nothing short of perfect.
Key Responsibilities
- Manage a team of waiters and waitresses, providing guidance and support to ensure seamless service delivery.
- Develop and maintain a thorough knowledge of our menu, wine list, and beverage offerings to provide expert recommendations to guests.
- Ensure that all guests receive a warm and welcoming experience, from initial greeting to final farewell.
- Work closely with the restaurant management team to achieve exceptional service standards and drive sales growth.
- Monitor and maintain a clean and organized dining area, adhering to health and safety standards.
- Participate in ongoing training and development to stay up-to-date with industry trends and best practices.
Requirements
- Proven experience as a Head Waiter or similar role in a high-end restaurant or hotel.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Strong knowledge of wine, spirits, and fine dining etiquette.
- Ability to work in a fast-paced environment, managing multiple tables and priorities simultaneously.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career advancement and professional growth.
- A dynamic and supportive work environment.
- Complimentary meals and beverages during shifts.
- Access to exclusive employee discounts and perks.
Language
English is the primary language used in our hotel. You can comfortably communicate in this language.