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Facility Maintenance Specialist

3 months ago

Towcester, United Kingdom Silverstone Circuits Full time
About Silverstone Circuits

Silverstone Circuits is a premier destination for motorsport enthusiasts, offering a unique blend of excitement and luxury. Our commitment to excellence is reflected in our state-of-the-art facilities and dedication to providing an unforgettable experience for our guests.

ROLE OVERVIEW

The Facility Maintenance Specialists play a crucial role in ensuring the smooth operation of our facilities. They are tasked with the upkeep and repair of various equipment, systems, and infrastructure within both residential and public spaces.

KEY RESPONSIBILITIES

To deliver an exceptional guest experience through:

Equipment Upkeep: Conduct regular maintenance on machinery and systems to guarantee optimal performance and safety. Identify and rectify issues in mechanical and electrical systems, including HVAC, plumbing, and electrical installations. Collaborate with the maintenance leadership to develop preventive maintenance strategies aimed at reducing equipment downtime.

Effective Communication: Address maintenance requests and urgent situations swiftly to minimize disruptions. Work in partnership with the maintenance team to uphold high standards for both staff and guests. Engage with contractors and vendors to facilitate maintenance projects.

Guest Support: Offer courteous and prompt assistance to guests, resolving any specific inquiries or concerns professionally. Ensure a welcoming atmosphere for all visitors.

Safety and Compliance: Follow safety protocols diligently, including the proper use of tools and handling of materials, to maintain a secure working environment. Conduct risk assessments and ensure all equipment meets compliance standards.

Sustainability Initiatives: Actively promote and implement sustainability practices as directed by Silverstone Circuits.

This summary provides an overview of the responsibilities and is not exhaustive. Additional tasks may arise that are reasonable within the scope of this role.

PERFORMANCE EXPECTATIONS

Our mission drives us to achieve outstanding results, guided by our core values.

Vision: To be a leader in redefining lifestyle experiences, setting benchmarks in motorsport-inspired hospitality.

Core Values: Our facilities reflect modern design and provide breathtaking views. We blend the excitement of motorsport with the serenity of the countryside, catering to a diverse clientele seeking luxury and adventure.

Performance Metrics: Evaluation will be based on the Personal Development Review (PDR), focusing on:

  • Quality of Work
  • First-Time Fix Rate
  • Health and Safety Compliance
KEY RELATIONSHIPS

Interaction with guests, management, and staff is essential for fostering a collaborative environment.

KNOWLEDGE, SKILLS, AND QUALIFICATIONS

Experience in a high-standard hospitality environment is preferred but not mandatory.

  • Knowledge of health and safety regulations
  • Current qualifications relevant to the role
  • Strong guest service orientation
  • Ability to work independently or as part of a team
  • Excellent interpersonal skills
  • Proficiency in English; additional languages are a plus
  • Impeccable personal grooming and hygiene
  • Competence in IT systems, including Microsoft Office
  • Full clean UK driving license is advantageous