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LEV Technician

2 months ago


London, Greater London, United Kingdom Fernhay Solutions Full time
Job Overview

Fernhay Solutions is seeking a skilled LEV Technician to provide maintenance and repair services for electric-assisted bicycles and other related project equipment. As an e-cargo bike technician, you will assist in diagnosing and repairing four-wheeled electric bicycles, including hydraulic brake systems, steering alignment, dual-motor powertrain software, and steering column assembly.

Responsibilities
  • Diagnose and repair four-wheeled electric bicycles, including hydraulic brake systems, steering alignment, dual-motor powertrain software, and steering column assembly.
  • Perform weekly preventative maintenance inspections at customer sites and complete in-warehouse PDI inspections for new fleet deliveries.
  • Provide excellent customer service with clear and friendly communication.
  • Maintain a clean and organized work area and take good care of repair equipment.
  • Assist in inventory management and stocking of parts and accessories.
  • Record all services provided on Fernhay data tracking software.
Requirements
  • Intermediate knowledge of bicycle mechanics, including the ability to troubleshoot, rework, and assemble light-automotive components like driveshafts and coil suspension.
  • Familiarity with hydraulic brake lines, axle bearings, power junctions, and motor controller software.
  • Ability to lift heavy objects (up to 25-30kg) and perform physical tasks such as bending, stooping, and reaching.
  • Basic math skills for retail transactions and inventory management; data input for service tracking and travel reports.
  • Sales experience or customer service skills are a plus.
  • Experience with power tools/automotive equipment is preferred.
About You

You are a passionate, hardworking person with a love for producing quality results. You enjoy communicating with customers and appreciate a good challenge. You approach tasks with a curious mind and a calm demeanor, with a high level of attention to detail and a personal standard of work. International travel excites you, and remote working in unfamiliar environments doesn't trip you up. You share knowledge and connect with your teammates, and are a strong gameplayer either working alone or part of a team.

Fernhay Solutions offers on-the-job training and the chance to work with experienced technicians in a supportive environment. We value our employees' contributions with competitive compensation based on experience.