E-Bike Technician

4 weeks ago

London, Greater London, United Kingdom Zoomo Full time

About Zoomo

We are a leading platform for commercial use e-bikes, operating across the USA, UK, Europe, Canada, and Australia. Our vision is to transition every urban mile to Light Electric Vehicles (LEVs).

Our team of world-class engineers, operators, sales staff, and vehicle repair technicians has developed and deployed the world's best last mile delivery electric bikes and fleet management software. We have successfully sold these fleet solutions into the world's leading logistics businesses.

Our vehicles are used by major players in the food, grocery, and parcel delivery segments, including UberEats, Doordash, JustEat Takeaway, Deliveroo, Domino's, Pizza Hut, Amazon, FedEx, Getir, Ocado, GoPuff, and many more.

The Role

We are looking for a customer-obsessed problem solver to join our team as an e-bike mechanic. This role is essential to ensuring our customers have a great experience with our e-bikes.

Responsibilities

  • Repair and servicing of e-bikes, e-mopeds, and e-cargo vehicles to the highest standards.
  • Diagnose required services, fault find, and service Zoomo e-bikes to enable them to return to the rider in a safe and fully operational condition.
  • Perform inspections on available fleet and returns to ensure no cosmetic damage, all electronics components, and other essential components are fully functioning.
  • Ensure the workshop is kept tidy and in tip-top shape.
  • Support Front of House activities.
  • Promote our values when interacting with Zoomo riders and suppliers.

Requirements

  • Experience working as a bike mechanic (electric or not), we are willing to consider candidates coming from other fields such as car or motorcycle mechanics.
  • Flexibility to work across our Cambridge Heath and Bermondsey stores.
  • Cytech Level 2 bicycle mechanics training or equivalent would be ideal but not essential.
  • Working knowledge of how bikes are assembled and repaired.
  • Familiarity with all types of bikes and accessories.
  • Experience with e-bikes or lithium-ion batteries.
  • Relevant industry experience (cycling, food delivery, mobility, technology).
  • Flexibility to work shifts and remotely in different sites.
  • To be able to work as part of a team, collaborating with the Zoomo teams worldwide.
  • Strong administrative skills and ability to keep a log of stock.
  • A passion for bikes.
  • A clean driving license and willing to drive a luton-sized van when needed.

Benefits

We offer a chance to be part of a team at the cutting edge of the world's electrification journey, including:

  • Working with a switched-on team that strives to make the streets greener and serve the rider.
  • Basic Salary £27,352 to £29,316 (depending on experience).
  • Global and country-specific benefits packages.
  • Monthly team outings & events.
  • Get to know our product by using one of our e-bikes.
  • Annual learning and development allowance.
  • Mental wellbeing support.

We celebrate diversity and inclusion with equal opportunities for all. Zoomers currently represent 45 nationalities.

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