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Project Coordinator

2 months ago

Harrow, United Kingdom Pertemps Harrow Full time
About the Role

We are seeking a highly organized and motivated Project Support Officer to join our Housing Team at Pertemps Harrow. As a key member of our team, you will provide administrative support to project teams, ensuring the smooth delivery of projects and excellent customer service to residents.

Key Responsibilities
  • Project Administration: Schedule meetings, prepare agendas, take minutes, and ensure completion of agreed actions. Manage and update project management documents such as the Project Plan, Risk Register, and PID.
  • Communication and Engagement: Create and distribute resident communications, including newsletters, posters, personal letters, and meeting notices. Ensure complex information on rehousing and housing development issues is easily understandable.
  • Event Coordination: Organize consultation and information events for residents and councillors, maximizing attendance and maintaining up-to-date project information using various channels.
  • Customer Service: Address customer and stakeholder issues, enquiries, and complaints in a timely and effective manner.
  • Document Production: Create high-quality documents with high accuracy and presentation standards, obtaining contributions from other council officers within agreed timescales.
Requirements
  • Knowledge and Experience: Understanding of the housing development process and customer service excellence. Proven experience in delivering good customer service and data handling.
  • Skills and Abilities: Excellent IT skills, including proficiency in Word, Excel, PowerPoint, and databases. Strong communication and organizational skills to support a wide range of projects with varying complexity and delivery timescales.
About Us

Pertemps Harrow is a leading recruitment agency providing permanent and temporary staffing solutions. We are proud to be accredited 'investor in people' and offer a supportive and inclusive work environment. If you are a motivated and organized individual looking for a challenging role, please apply for this exciting opportunity.