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Guest Services Representative

2 months ago

Watford, Hertfordshire, United Kingdom Topgolf Full time

Job Title: Guest Services

At Topgolf, we're looking for a Guest Services professional to join our team. As a Guest Services Representative, you will be responsible for ensuring our guests have an exceptional experience from check-in to departure.

Responsibilities:

* Welcome and assist guests with check-in and reservations
* Provide information about the venue, gameplay, and promotions
* Help with golf clubs and equipment
* Maintain the cleanliness and organization of the venue
* Offer retail items to guests and keep the retail area stocked and organized
* Respond promptly to guest inquiries and requests
* Give guests game demonstrations and enforce safety guidelines

Requirements:

* Excellent customer service and communication skills
* Ability to work effectively in a team
* Basic computer skills for reservations and check-in
* Physical ability to lift and move golf bags and equipment

If you're passionate about delivering exceptional guest experiences and have a knack for providing top-notch customer service, we'd love to hear from you.