Lead RME Technician

3 weeks ago

Nottingham, Nottingham, United Kingdom Amazon TA Full time
Job Overview

Amazon Operations is integral to delivering an exceptional customer experience.

We oversee everything from the moment a customer places an order to the delivery of their items, ensuring efficiency from start to finish.


With over 50 Fulfillment Centers and numerous Delivery Stations across Europe, our dedicated workforce collaborates seamlessly to guarantee timely deliveries of the right products to our customers.


Joining Amazon Operations means becoming part of a dynamic and active environment where teamwork is essential in meeting the expectations of millions of customers daily.

We embrace diversity and inclusivity, fostering a culture where teams thrive through collaboration and a strong work ethic.

Our teams take pride in their contributions, prioritizing safety and delivering the high-quality service that Amazon is recognized for globally.


Join Our Team
Become a part of the Amazon Reliability Maintenance Engineering team, where we focus on maintaining and enhancing technologies within the Global Amazon Warehouse & Delivery Network.

Job Purpose:
We are seeking motivated individuals who are customer-oriented to join us as Senior Reliability Maintenance Engineering Technicians.

The primary responsibility of this role is to uphold safety standards, ensure timely preventative maintenance, and enhance equipment availability through continuous improvement initiatives.


Shift Pattern:
This position may require working non-traditional hours, including nights and weekends.

Key Responsibilities:

  • Exemplify health and safety best practices and monitor compliance among team members.
  • Engage in hands-on work while demonstrating expert knowledge of all Material Handling Equipment (MHE) within the facility.
  • Mentor and guide technicians during shifts.
  • Assist the line manager and supervise the shift in their absence.
  • Ensure high equipment availability for internal customers through effective troubleshooting and prioritization.
  • Contribute to the continuous improvement of systems across the EU network.
  • Foster positive working relationships at all organizational levels.
  • Understand Overall Equipment Effectiveness (OEE) and performance metrics.
  • Manage contractor activities effectively.
Basic Qualifications:

  • Completion of a full Engineering indentured apprenticeship and/or a minimum qualification of NVQ level 3.
  • Multi-skilled in both electrical and mechanical disciplines with at least 5 years of experience in automation or complex MHE environments.
  • Strong foundational knowledge of PLC-based control systems.
  • Proficient in using Computerized Maintenance Management Systems (CMMS) for proactive maintenance planning and reactive task recording.
  • Familiarity with OEE and equipment performance metrics.
  • Knowledge of statutory compliance requirements.
  • Experience in mentoring and developing junior technicians.
  • Proven experience in contractor management.
  • Ability to troubleshoot effectively under pressure.
  • Strong written and verbal communication skills.
  • Willingness to work shifts in a 24/7 environment.
Preferred Qualifications:

  • HNC, HND, BSc, or BEng qualifications.
  • Demonstrated leadership skills with the ability to manage and influence team members.
  • Proven ability to multitask and prioritize various projects and workloads.
  • Experience in managing multiple contractors.
  • Highly self-motivated with a customer-centric approach.
  • Leadership experience with the capability to mentor and develop training plans for other technicians.
  • Familiarity with packaging machinery.
  • Six Sigma qualification.
  • Experience in a multi-site and international environment.
  • Knowledge of OEE and Enterprise Asset Management (EAM) tools.

Amazon is an equal opportunity employer, committed to a diverse and inclusive workplace. We value your skills and experience, and we are dedicated to protecting your privacy and data security.

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