Senior Salesforce Architect

6 hours ago

Edinburgh, Edinburgh, United Kingdom Trustpilot Full time
Unlock Your Potential as a Salesforce Administrator at Trustpilot

At Trustpilot, we're on a mission to empower consumers and businesses to build trust and transparency. As a Salesforce Administrator, you'll play a crucial role in helping us achieve this vision.

About the Role

We're seeking a highly skilled Salesforce Administrator to join our innovative team. As a trusted advisor and expert in Salesforce product implementation, you'll be responsible for:

  • Applying declarative change solutions to project delivery work
  • Experience with Salesforce automation tools such as Process Builder, Flow, and Workflow Rules
  • Providing technical support for escalated user and production issues
  • Mentoring & coaching to more junior Administrators for skills development
  • Creating a collaborative and inclusive team environment to encourage knowledge sharing and continuous learning
  • Deploying change via CI/CD
  • Maintaining Trustpilot system auditing evidence and documentation
  • Creating and maintaining users, roles, profiles, security settings, custom objects, and fields
  • Developing and maintaining reports, dashboards, workflows, and other automation tools within Salesforce
  • Evaluating, installing, and configuring third-party applications from the AppExchange marketplace
What We're Looking For

We're looking for a certified Salesforce Administrator with:

  • 3+ years of Salesforce Administration experience
  • Advanced knowledge of Salesforce configuration, customization, and integration
  • Experience with Lightning platform, Sales Cloud and Service Cloud
  • Advanced problem-solving, communication, and interpersonal skills
  • Bachelor's degree in computer science, Information Systems, or a related field
  • Comprehensive knowledge of APEX, SOQL, Triggers, and Visual Force PageDevelopment
  • Experience in Experience Cloud, Einstein and AI Chat Bots
What We Offer

We offer a range of benefits, including:

  • A competitive compensation package + bonus
  • 25 days holiday per year, increasing to 28 days after 2 years of employment
  • Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
  • Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist
  • Pension and life insurance Health cash plan, online GP, 24/7 Employee Assistance Plan
  • Full access to Headspace, a popular mindfulness app to promote positive mental health
  • Paid parental leave
  • Season ticket loan and a cycle-to-work scheme
  • Central office location complete with all the snacks and refreshments you can ask for
  • Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
  • Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.

We're an equal opportunity workplace with diverse perspectives and ideas. If you're ready to grow and be part of a team that values trust, collaboration, and technological excellence, let's connect

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