Healthcare Administrative Assistant

3 weeks ago

Doncaster, Doncaster, United Kingdom Doncaster & Bassetlaw Teaching Hospitals NHS FT Full time

Position Overview

We are seeking a motivated and proactive individual to become a part of our Respiratory administrative team, providing essential support during a period of maternity leave.

Key Responsibilities

The successful candidate will be responsible for delivering high-quality administrative assistance to the Respiratory team, ensuring that effective systems are established for the seamless management of the patient journey. Responsibilities include:

  • Timely management of digital transcriptions in line with organizational standards.
  • Proactive coordination of waiting lists to ensure patient appointments align with clinical priorities and established waiting times.
  • Supporting optimal capacity utilization for patient pathways.

About Our Organization

Doncaster & Bassetlaw NHS Foundation Trust is a prominent acute trust in Yorkshire, catering to a diverse population exceeding 420,000 across South Yorkshire, North Nottinghamshire, and adjacent regions. Our services are delivered across three primary hospital sites, employing over 6,000 dedicated staff members.

We are committed to providing our team members with the resources and opportunities necessary for career advancement. Whether you are with us for a short period or a long-term commitment, we strive to help you Develop, Belong, and Thrive within our organization.

As a flexible employer, we are eager to discuss how we can accommodate your working preferences to benefit both our patients and your personal needs. If feasible for the service, we will endeavor to support your flexible working arrangements.

We are an equal opportunity employer and encourage applications from all community sectors, particularly from underrepresented groups, including individuals with disabilities, ethnic minorities, and members of the LGBTQ+ community.

Benefits Offered

We provide a comprehensive range of benefits, including:

  • Extensive learning and development opportunities.
  • NHS Pension Scheme.
  • Generous holiday entitlement starting at 27 days per year, plus bank holidays (pro rata).
  • Comprehensive health and wellbeing support.
  • NHS Car Lease schemes and various salary sacrifice options.
  • Discounts on dining, travel, shopping, and financial services through external partners.

Job Responsibilities

For further details, please refer to the attached job description and person specification. It is essential to review both documents thoroughly.

Please be aware that successful applicants will be required to present original certificates for qualifications listed in the person specification under essential criteria.

Qualifications and Experience

Essential Criteria

  • A minimum of 3 GCSEs, including English and Maths at Grade C or above, or equivalent qualifications/relevant experience.
  • RSA III or NVQ III or equivalent qualifications/relevant experience.
  • ECDL or equivalent qualifications/relevant experience.

Organizational Skills

Essential Criteria

  • A systematic and organized approach to tasks.
  • Excellent verbal and written communication abilities.
  • Proficient data entry, typing, and verification skills.

Interpersonal Skills

Essential Criteria

  • Ability to interact calmly and diplomatically with diverse personalities and situations.
  • A collaborative team player with a professional demeanor towards colleagues.
  • Dependable, punctual, and trustworthy.

Knowledge and Experience

Essential Criteria

  • Prior experience in a clerical or administrative capacity.
  • Familiarity with medical terminology and a demonstrable working knowledge of Microsoft Office applications, including Word.
  • Capability to adhere to and promote standard operating procedures and performance targets.

Desirable Criteria

  • Understanding of Referral to Treatment Patient Access Policies and procedures.
  • Proficient in all waiting list functions on PAS and capable of executing these independently.

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