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Consumer Protection Advocate

2 months ago


Sheffield, Sheffield, United Kingdom Sheffield City Council Full time

Job Summary:

We are seeking two experienced Trading Standards Officers to join our team at Sheffield City Council. As a Trading Standards Officer, you will be responsible for a range of duties within the Commercial Team, including product safety, metrology, illicit tobacco and vapes, underage sales and food and feed standards.

Key Responsibilities:

  • Conduct inspections and investigations to ensure compliance with regulatory requirements.
  • Deal with consumer complaints and provide guidance on consumer rights.
  • Work with colleagues to identify and address potential risks to public safety.
  • Develop and implement strategies to improve regulatory compliance.
  • Collaborate with other teams to achieve shared goals and objectives.

Requirements:

  • Relevant qualification such as the Trading Standards Practitioner Diploma or equivalent.
  • At least two years post-qualification experience for the Senior Trading Standards Officer role.
  • Experience of working in a regulatory role, dealing with consumer complaints, and conducting inspections.
  • Awareness of and experience in the application of investigatory requirements, such as PACE, RIPA, and CPIA.

What We Offer:

As a Trading Standards Officer at Sheffield City Council, you will have the opportunity to work with a team of experienced professionals who are dedicated to improving the regulatory environment in Sheffield and beyond. We value equality, diversity, and inclusion and are committed to increasing the diversity of our workforce. We also support staff with unpaid caring responsibilities to work flexibly.