Customer Service Representative

5 days ago


High Wycombe, Buckinghamshire, United Kingdom Bucks and Berks Recruitment Full time
Customer Service Executive Opportunity

We are seeking a highly skilled Customer Service Executive to join our team at Bucks and Berks Recruitment. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:
  • Process orders, quotes, and assist customers with catalog information
  • Generate new and repeat business through customer service initiatives
  • Accurately process customer transactions, such as orders, quotes, or returns, with a strong focus on service excellence
  • Follow up with customers to ensure ongoing customer satisfaction and resolve any customer concerns
  • Provide information regarding availability of in-stock and out-of-stock items
  • Offer customers cross-selling and up-selling opportunities
Requirements:
  • Previous experience in a similar customer service role
  • Excellent administration skills and attention to detail
  • Fantastic communication and IT skills
  • Highly organized and able to remain calm under pressure
  • Excellent problem-solving skills

We are an equal opportunity employer and welcome applications from a diverse range of backgrounds. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.



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