Programmatic Account Director

2 months ago

London, Greater London, United Kingdom GroupM Full time
About the Role

We are seeking an experienced Programmatic Account Director to join our team at GroupM Nexus. As a key member of our Programmatic specialist team, you will play a crucial role in further developing our offering by taking ownership of ongoing client engagement, managing a team of Programmatic AMs and AEs, and supporting the Business Director in implementing the strategic vision of the account and team.

Key Responsibilities
  • Deliver exceptional client performance by taking ultimate responsibility for the output of your team, both client-facing and operational.
  • Be the central client contact for your client portfolio, dealing at Director level and above with senior management within the client and agency organization.
  • Apply best practice rigor to the execution of programmatic campaigns, maintaining a forward-thinking and innovative approach in the development of programmatic activity.
  • Attend all important internal and external client meetings, providing outstanding levels of client service in a proactive manner.
Raising Our Profile
  • Stay up-to-date with industry developments to offer expert opinions and perspectives.
  • Become an expert in all Programmatic services offered by Mindshare, building a reputation as a trusted senior advisor for internal and external stakeholders.
  • Play an active role in pitches, cross-agency initiatives, and industry events, representing Mindshare externally and contributing to key industry discussions.
Inspiring Our People
  • Take responsibility for your team's development and career progression within the agency, maintaining a positive attitude towards all areas of our work.
  • Establish relationships with key senior clients through QBRs and proactive projects, regularly updating the team on live initiatives, business performance, and new business opportunities.
Driving Our Process
  • Take the lead on integration projects across the department, supporting other projects and developing onboarding processes for new starters.
  • Constantly review optimization, budget management, task management, testing, and other processes to identify opportunities for improvement in effectiveness or efficiency.
Developing Our Product
  • Develop roadmaps for the Programmatic product, differentiating and future-proofing our offering.
  • Create a consistent, challenging, and exciting recruitment experience for candidates, allowing us to find and secure the best talent in the market.
Ensuring Our Profitability
  • Work with ADs to ensure client resource allocations are adhered to, reported, and flagged to BD.
  • Support and deliver new business pitches when requested by leadership, commercially driven and forward-thinking in the expansion of business opportunities.

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