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Operations Director

2 months ago

Hayes, Greater London, United Kingdom LKQ Euro Car Parts Full time
Job Overview

As an Operations Manager at LKQ Euro Car Parts, your role is crucial in ensuring that the branch team is aligned to deliver exceptional results. You will be responsible for ensuring that our colleagues represent the company professionally when interacting with external customers and internal partners.

Key Responsibilities
  • Leadership and Team Management: Work closely with the Branch Manager to motivate and lead a large team to achieve their best performance.
  • Operational Excellence: Ensure that all operations in the branch are running smoothly to meet our operational Key Performance Indicators (KPIs).
  • HR and Performance Management: Take an active role in HR, performance management, succession planning, and recruitment to develop and retain our most valuable asset - our people.
  • Health and Safety: Lead by example and drive our safety-first culture to ensure compliance with Health and Safety standards.
  • Stock Management and Fleet Operations: Oversee stock takes, audits, and fleet management to maintain control and efficiency.
  • Culture and Customer Focus: Promote a customer-centric mindset within the branch and demonstrate behavior aligned with our company's core values.
Requirements
  • Leadership Experience: Proven leadership skills with high levels of focus, energy, and drive.
  • Communication and Customer Service: Excellent communication skills to manage customer accounts and demonstrate a customer-focused approach.
  • Stock Management and Audits: Good experience in managing stock takes and audits, with the ability to control stock and implement measures to maintain accuracy.
  • Health and Safety: A solid background in Health and Safety, with the ability to lead and drive a safety-first culture.
  • Personal Qualities: A passion for developing and growing in the above areas, with a willingness to learn and adapt.
What We Offer
  • Pension Scheme: A comprehensive pension scheme to support your financial well-being.
  • Annual Leave: 22 days annual leave to recharge and relax.
  • Employee Benefits: Access to a range of employee benefits, including retail discounts and a 24-hour Employee Assistance Programme.
  • Career Progression: Genuine opportunities for career growth and development within a dynamic and innovative company.