Service Desk Analyst

1 month ago


Liverpool, Liverpool, United Kingdom Agility Resoucing Full time
Job Title: Service Desk Analyst

Agility Resourcing is seeking a highly motivated and organized Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.

Key Responsibilities:

  • Provide technical support to clients via phone, email, and chat
  • Log and track IT incidents and service requests
  • Collaborate with internal teams to resolve technical issues
  • Develop and maintain knowledge of IT systems and applications
  • Provide excellent customer service and support

Requirements:

  • 1+ years of experience in a technical support role
  • Knowledge of IT systems and applications
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

How to Apply:

Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.


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