Service Desk Analyst
1 month ago
Agility Resourcing is seeking a highly motivated and organized Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.
Key Responsibilities:
- Provide technical support to clients via phone, email, and chat
- Log and track IT incidents and service requests
- Collaborate with internal teams to resolve technical issues
- Develop and maintain knowledge of IT systems and applications
- Provide excellent customer service and support
Requirements:
- 1+ years of experience in a technical support role
- Knowledge of IT systems and applications
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
How to Apply:
Please submit your resume and cover letter to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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