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Restaurant Operations Manager
2 months ago
About the Role:
We are seeking a highly motivated and customer-focused Supervisor to join our Front of House team at Bella Italia. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests.
Key Responsibilities:
- Opening and securely closing the building in line with company standards.
- Assisting with the preparation for service, working closely with the Management Team to ensure a smooth and efficient operation.
- Building strong relationships with team members, providing guidance and support to ensure excellent customer service.
- Driving customer satisfaction through proactive problem-solving and a passion for delivering exceptional experiences.
- Working in a fast-paced environment, maintaining a high level of energy and enthusiasm to meet the demands of a busy restaurant.
What We Offer:
- 50% Employee Discount off food and drink across all Big Table Group Brands.
- 25% Friends and Family Discount.
- Negotiable contracts and flexible working arrangements.
- Access to our We Care program, including 24/7 virtual GP, second medical opinion, mental health support, and more.
- Fully funded Apprenticeship opportunities for those looking to develop their skills.
- Free meals on shift and access to wages before payday.
- Discounted Gym Membership and access to savings and loans through Salary Finance.
- Competitions and team-building activities, including the chance to win a trip to Italy.
Why Bella Italia?
We are proud to be recognized as one of the Sunday Times Best Places to Work 2024. Our team is passionate about delivering exceptional customer experiences, and we are committed to creating a positive and supportive work environment.
