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Business Transformation Specialist
2 months ago
We are a not-for-profit organization committed to making the future-saving experience simple for our members. We champion fairness and simplicity, not profit-chasing. Our mission is to provide exceptional service and create a financial adventure where everyone is a winner.
Job SummaryWe are seeking an experienced Operational Readiness Manager to support our Business Specialists in delivering change initiatives. The successful candidate will work closely with our BAU and Change teams to develop and implement a leading operational change management framework.
Key Responsibilities- Support the Head of and Delivery Leads with business readiness to absorb change and drive user adoption.
- Develop and implement a leading operational change management framework to deliver sustainable business and people-related outcomes.
- Ensure Business Specialists understand and keep abreast of changes within the change portfolio, business operation, and regulatory landscape.
- Champion best practice in operational change management and provide expert advice to team members and the project/change community.
- Proven management experience in a financial environment.
- Experience in providing and signing off business requirements.
- Ability to interpret a wide range of information and utilize findings for improvements.
- Strong problem-solving skills.
- Generous pension contributions with an employer contribution of up to 14%.
- Real living wage.
- 25 days starting annual leave allowance (rising with service) plus your birthday off.
- Onsite parking.
- Income protection, critical illness cover, and death in service insurance.
- Work from abroad policy for all levels.
- Employee healthcare.
- Parental and adoption leave.
- Learning and development opportunities, paid for professional qualifications, and study support.
- Travel season ticket loans.
- Subsidized restaurant in our office.
- Volunteering days and charity payroll giving.
- Onsite gym.
- Ride-to-Work scheme.
- Social clubs and events.
We are an equal opportunities employer committed to treating all our people with dignity and respect. We are a disability committed employer and welcome applications from candidates with disabilities. If you need any reasonable adjustments made to our recruitment process, please let us know.