Business Change and Transformation Manager

4 weeks ago


Crawley, West Sussex, United Kingdom Rachel Miller Full time
Business Change and Communications Manager

Virgin Atlantic is a purpose-led long-haul airline committed to protecting the planet while bringing social and economic benefits to destinations and communities. We're on a mission to net zero by 2050, but no airline can tackle the decarbonisation challenge alone.

Role Overview

This role is responsible for Communications within the People (HR) and Finance transformation programme. A high-priority, strategic transformation programme operating with multiple programme streams and sub-workstreams, delivering functional and technology change across the enterprise.

Key Responsibilities
  • Develop and implement a communication plan to engage collaborators, customers, partners, and colleagues.
  • Shape and deliver a Communications strategy and plan that builds enthusiasm for change and empowers colleagues to lead, embrace, and embed change.
  • Work with various teams to develop and deliver on-brand messaging for change management and user adoption.
  • Manage and improve internal communication channels, including town halls, live events, intranet, internal social media platforms, and digital tools.
  • Create and implement a comprehensive communication plan for the system cutover phase.
  • Establish metrics to assess the efficiency of communication efforts. Analyse data and insights to continuously improve communication strategies and tactics.
Requirements
  • Extensive experience delivering communications on large, complex programmes.
  • Experience of crafting/delivering communications to facilitate people-centred Technology change in a fast-paced operational environment.
  • Experience of one or more finance and/or people system implementations preferable, particularly experience of Oracle Fusion an advantage.
  • Strong communication and influencing skills, able to engage and motivate others and drive agreement for change.
  • Knowledge of desktop publishing, web-based communications, and web page development.
  • Strong knowledge of MS Office applications.
  • Understanding of core areas of change management (change theory, engagement, behaviours and training).
About Us

We're a purpose-led airline committed to protecting the planet while bringing social and economic benefits to destinations and communities. We're on a mission to net zero by 2050, but no airline can tackle the decarbonisation challenge alone. We're looking for talented individuals to join our team and help us achieve our goals.



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