Business Change and Transformation Manager

1 month ago


Crawley, West Sussex, United Kingdom Rachel Miller Full time
Business Change and Communications Manager

At Rachel Miller, we're committed to protecting the planet while bringing social and economic benefits to our destinations and communities. As a Business Change and Communications Manager, you'll play a crucial role in our People and Finance transformation programme, which aims to modernize our tools and simplify our processes to enable our people to work at their best.

Key Responsibilities:
  • Develop and implement a communication plan to engage collaborators, customers, partners, and colleagues.
  • Shape and deliver a Communications strategy and plan that builds enthusiasm for change and empowers colleagues to lead, embrace, and embed change.
  • Work with various teams to develop and deliver on-brand messaging for change management and user adoption.
  • Manage and improve internal communication channels, including town halls, live events, intranet, internal social media platforms, and digital tools.
  • Create and implement a comprehensive communication plan for the system cutover phase.
  • Establish metrics to assess the efficiency of communication efforts.
Requirements:
  • Extensive experience delivering communications on large, complex programmes.
  • Experience of crafting/delivering communications to facilitate people-centred Technology change in a fast-paced operational environment.
  • Experience of one or more finance and/or people system implementations preferable, particularly experience of Oracle Fusion an advantage.
  • Strong communication and influencing skills, able to engage and motivate others and drive agreement for change.
  • Knowledge of desktop publishing, web-based communications, and web page development.
  • Strong knowledge of MS Office applications.
  • Understanding of core areas of change management (change theory, engagement, behaviours and training).

We're committed to making our recruitment process accessible and individual to each candidate. If you'd like a little extra help with your application, or if you have any individual requirements, please let us know.



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