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Concession Manager, Luxury Retail Leader

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mulberry England Full time

Concession Manager, Luxury Retail Leader

Newcastle, UK

As a Concession Manager at Mulberry, you will lead your store and team to success by creating a high-performing team that values diversity and inclusivity. You will foster an environment where every team member feels valued and has a sense of belonging.

Key Responsibilities:

  • Create a culture that encourages open discussions, invites ideas, and drives creativity and collaboration.
  • Nurture a welcoming and fun environment for customers and team members.
  • Develop and maintain key customer relationships using in-store CRM tools.
  • Continuously demonstrate a commitment to driving business growth and delivering operational excellence.
  • Contribute to decreasing Mulberry's carbon footprint and promoting a greener, more sustainable future.
  • Promote equity, empathy, and understanding within internal and external communities.

Requirements:

  • Experience as a leader in luxury fashion or a related field.
  • Ability to inspire and engage team members.
  • Agility and perceptive skills to drive business growth.
  • Commitment to promoting equity, empathy, and understanding.

What We Offer:

  • Competitive basic salary.
  • Bonus.
  • Product allowance.
  • Staff discount and exclusive access to staff sales.
  • Extra day off for your birthday.
  • Pension contributions and life assurance.
  • Training and development opportunities, including full access to LinkedIn Learning.
  • Two community days per year.