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Customer Service Representative

2 months ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom greenbean Full time
About Greenbean

Greenbean is a forward-thinking organization that specializes in streamlining financial processes and minimizing administrative burdens. Our innovative approach has earned us a 9.2/10 workplace satisfaction score, making us a great place to be part of.

Job Summary

We are seeking a highly motivated and results-driven Customer Service Advisor to join our dynamic team. As a key player in our growth and strategy, you will engage potential customers via outbound calls, showcasing the benefits of partnering with us. With a focus on customer satisfaction and meeting targets, this role is ideal for individuals who excel in sales and customer service.

Key Responsibilities
  • Engage potential customers via outbound calls to showcase the benefits of partnering with Greenbean.
  • Manage time effectively to meet targeted KPIs and achieve sales goals.
  • Provide excellent customer service to ensure high levels of satisfaction.
  • Work collaboratively with the team to achieve business objectives.
Requirements
  • Confident and natural over the phone.
  • Excellent time management and multitasking skills.
  • Eager to learn and grow.
  • Not afraid to speak up with new ideas.
What We Offer
  • An uncapped commission structure to boost earnings.
  • Hybrid working after completing a 3-month probationary period.
  • 25 days annual leave, with the option to buy or sell 5 days.
  • Access to our cutting-edge employee discounts platform.
  • Up to £1,500 for personalized learning initiatives.
  • Monthly team activities, pension scheme, office perks, employee assistance program, and a nurturing company culture.