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Operations Assistant
2 months ago
We are seeking a highly motivated and organized Facilities Assistant to join our dynamic Facilities Management team at Starling Bank. As a key member of our team, you will play a vital role in ensuring the smooth operation of our office environment.
Key Responsibilities- Conduct daily building walk rounds to identify and report any faults, issues, or housekeeping concerns.
- Manage meeting room and training room coordination, working closely with stakeholders to organize department training sessions and ensure furniture setups are completed efficiently.
- Assist with health and safety responsibilities, including completing monthly safety sampling assessments.
- Log all issues, including air conditioning temperature, lighting, broken doors/furniture, and utility usage, and coordinate repair works with landlords and subcontractors.
- Ensure external contractors attend site as per maintenance schedules and that all necessary documentation, including RAMS and training certificates, are available in advance.
- Act as a First Aider and Fire Warden for the office.
- Assist with receiving goods and equipment, storing deliveries, and managing on-site merchandise, stock, and distribution to new starters.
- Coordinate changes to staff and visitor access, managing access cards and logs.
- Cover Reception duties when the Receptionist is on lunch or holidays.
- Take on new tasks and assist the business as and when required.
- Strong IT and administration skills.
- Close attention to detail.
- Ability to juggle a range of tasks in a frontline role.
- First-class customer service skills.
- A proactive approach to ensuring the prompt resolution of day-to-day challenges.
- 25 days holiday (plus take your public holiday allowance whenever works best for you).
- An extra day's holiday for your birthday.
- Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off.
- 16 hours paid volunteering time a year.
- Salary sacrifice, company-enhanced pension scheme.
- Life insurance at 4x your salary & group income protection.
- Private Medical Insurance with VitalityHealth including mental health support and cancer care.
- Partner benefits including discounts with Waitrose, Mr&Mrs Smith, and Peloton.
- Generous family-friendly policies.
- Incentivized refer-a-friend scheme.
- Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks.
- Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships, and Electric Vehicle (EV) leasing.
