Customer Service Representative

4 weeks ago


Carterton, Oxfordshire, United Kingdom Compass Group UK Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our cafes.

Key Responsibilities:

  • Provide excellent customer service and respond to customer queries in a professional and courteous manner
  • Work collaboratively with colleagues to achieve sales targets and provide a high level of customer service
  • Maintain a clean and safe working environment, adhering to health and safety standards
  • Process transactions accurately and efficiently, handling cash and credit card payments
  • Participate in ongoing training and development to improve skills and knowledge

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Previous experience in a customer-facing role, preferably in the retail or hospitality industry
  • Ability to work flexible hours, including weekends and holidays
  • Basic math skills and accuracy when handling cash and credit card transactions

What We Offer:

  • A competitive hourly rate and opportunities for career advancement
  • A comprehensive training program to develop your skills and knowledge
  • A fun and supportive work environment with a team-oriented culture
  • Opportunities for professional growth and development
  • A range of benefits, including discounts on food and merchandise

About Compass Group UK

Compass Group UK is a leading provider of food and support services to a wide range of clients, including businesses, schools, and healthcare organizations. We are committed to delivering exceptional customer service and providing a safe and healthy work environment for our employees.



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