Customer Service Representative
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience in our cafes.
Key Responsibilities:
- Provide excellent customer service and respond to customer queries in a professional and courteous manner
- Work collaboratively with colleagues to achieve sales targets and provide a high level of customer service
- Maintain a clean and safe working environment, adhering to health and safety standards
- Process transactions accurately and efficiently, handling cash and credit card payments
- Participate in ongoing training and development to improve skills and knowledge
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing situations
- Previous experience in a customer-facing role, preferably in the retail or hospitality industry
- Ability to work flexible hours, including weekends and holidays
- Basic math skills and accuracy when handling cash and credit card transactions
What We Offer:
- A competitive hourly rate and opportunities for career advancement
- A comprehensive training program to develop your skills and knowledge
- A fun and supportive work environment with a team-oriented culture
- Opportunities for professional growth and development
- A range of benefits, including discounts on food and merchandise
About Compass Group UK
Compass Group UK is a leading provider of food and support services to a wide range of clients, including businesses, schools, and healthcare organizations. We are committed to delivering exceptional customer service and providing a safe and healthy work environment for our employees.
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