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Reservations Agent

2 months ago

London, Greater London, United Kingdom Regional Office United Kingdom Full time
{"title": "Reservations Agent", "description": "Be Part of a Dynamic Customer Service Team

At Regional Office United Kingdom, we're seeking a skilled Reservations Agent to join our close-knit team. As a key member, you'll play a vital role in delivering exceptional guest experiences through phone, email, and web chat interactions.

Key Responsibilities:
  • Handle customer inquiries with professionalism and poise
  • Convert leads into bookings with precision and attention to detail
  • Accurately log reservations into our system
  • Work a shift pattern of 5 out of 7 days, including weekends and bank holidays
What We Offer:
  • State-of-the-art equipment to ensure a comfortable work environment
  • 30 days of holiday per year, increasing with years of service
  • Flexible access to salary through our Wagestream platform
  • A culture of open and transparent communication
  • Exclusive discounts for PPHE and Radisson Hotels worldwide
  • Free meals per day from our staff canteen
  • Complimentary dry-cleaning for work clothing
  • Access to our Benefithub discount platform

If you're passionate about delivering exceptional customer service and have a knack for organization, we'd love to hear from you"}