Key Holder
3 days ago
About the Role:
We are seeking a highly motivated and customer-focused Key Holder to join our team at Estée Lauder Companies. As a Key Holder, you will play a vital role in ensuring the smooth and efficient operation of our store, providing exceptional customer service, and driving sales growth.
Key Responsibilities:
- Support the Store Manager and Assistant Manager in maintaining a high level of customer service and sales performance
- Lead by example, demonstrating a passion for people, our company, and our products
- Use outstanding coaching and mentoring skills to develop and motivate team members
- Carry out essential start and end of day cash reconciliation and opening and closing the store on a rota basis
What We Offer:
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
About Us:
Estée Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world, and we strive to be both the employer of choice for diverse talent and the brand of choice for our global consumers.
Requirements:
- Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable
- Previous supervisory experience, including coaching/mentoring others to achieve sales and customer service targets, is desirable
- A passion and energy to provide inspirational, authentic, and personalized customer service
- An approachable and friendly personality
- Confidence in speaking to customers, getting to know them, and understanding their needs to best cater to them
- Flexible availability across days/hours
- Proof of right to live and work in the country
Equal Opportunities Employer:
Estée Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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