Security Officer

2 months ago

Scotland, United Kingdom ABM UK Full time
About the Role

We are seeking a highly skilled and experienced Security Officer to join our team at ABM UK. As a Security Officer, you will play a critical role in ensuring the safety and security of our customers, staff, and assets within a busy shopping centre.

Key Responsibilities
  • Patrol and Surveillance: Conduct regular foot patrols of the shopping centre, including car parks, to deter criminal activity and ensure a safe environment.
  • Incident Response: Quickly and effectively respond to emergencies, including first aid situations, fire alarms, theft, and other security incidents. Escalate issues to the relevant authorities as needed.
  • Access Control: Monitor and control access to restricted areas, ensuring only authorized personnel are allowed entry.
  • Customer Service: Provide assistance and information to visitors and staff, maintaining a visible and approachable presence. Handle lost property and assist in locating missing persons when necessary.
  • Reporting: Maintain accurate and detailed records of incidents, observations, and patrols. Submit daily activity reports to the Security Supervisor/Manager.
  • Collaboration: Work closely with law enforcement, emergency services, and shopping centre management to ensure coordinated responses to security issues.
  • Compliance: Adhere to all company policies, health and safety regulations, and legal requirements related to security operations.
Requirements
  • Essential: Valid SIA (Security Industry Authority) licence.
  • Previous Experience: Previous experience in a security role, preferably within a retail or shopping centre environment.
  • Skills: Strong observational skills and attention to detail. Ability to remain calm and professional in high-pressure situations. Excellent communication and interpersonal skills. Basic knowledge of first aid and emergency procedures.
Working Conditions

This is a shift work role, including evenings, weekends, and public holidays. You will be required to stand, walk, and patrol for extended periods. Ability to respond quickly in emergencies.

Benefits

We offer a range of benefits, including:

  • 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
  • Mental Health support and Life Event Counseling
  • Get Fit Programme
  • Financial and legal support
  • Cycle to work scheme
  • Access to Lifeworks, our innovative employee app where you can find:
  • Perks: discounts, gift cards, cashback, and exclusive offers
  • Life: Search for resources and tools on topics ranging from family and life to health, money and work
  • Support: Online chat or telephone service for urgent support in a crisis

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