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Housekeeping Team Leader

3 months ago


Midlothian, United Kingdom DoubleTree by Hilton Edinburgh Airport Full time

Join a team that values your contributions:
All applicants are encouraged to review the following job details thoroughly before submitting their application.

  • £250, with potential cash bonuses of up to £1000 for successful referrals of new team members - Terms and Conditions apply.
  • Recognition for long service with cash bonuses and complimentary overnight stays after two years of service.

We appreciate your dedication by providing the following team benefits upon joining us:

  • Complimentary meals during shifts.
  • Incentives for sales and recognition for initiatives.
  • Access to discounted or complimentary leisure facilities specific to the hotel.
  • Free parking available at the hotel.
  • Opportunities for discounted stays at our hotels, or even complimentary stays as part of our rewards and recognition program.
  • Personal development opportunities within the hotel group brand portfolio.
  • Fully funded apprenticeship programs - Terms and Conditions apply.
  • Annual holiday entitlements, including bank holidays.
  • Option to purchase additional holiday entitlements.
  • Enrollment in a pension scheme.

Are you the right fit for this role?

  • Eager to learn and grow.
  • Positive demeanor and a commitment to making guests feel welcome.
  • Friendly and compassionate nature.
  • Enjoys both teamwork and independent tasks.
  • Ambitious and diligent, capable of leading by example.
  • Strong communication skills and excellent grooming standards.
  • Flexible availability for morning, afternoon/evening, and weekend shifts.
  • Committed to delivering outstanding customer experiences consistently.
  • Capable of delegating tasks and overseeing work quality.
  • Skilled in coordinating product deliveries and pickups.
  • Attention to detail and a focus on the final product.
  • If you possess the skills and experience for the Accommodation Supervisor position, we encourage you to consider this opportunity.

About DoubleTree by Hilton Edinburgh Airport:

We are dedicated to providing our employees with exceptional opportunities for growth and development within the DoubleTree by Hilton brand. We take pride in recognizing and rewarding our staff for their hard work, commitment, and long service.

Our hotel operates in key locations, focusing on nurturing talent and making smart investments to drive superior performance and growth.

Role Overview:

As an Accommodation Supervisor, your responsibilities will include:

  • Cleaning and inspecting guest rooms and bathrooms.
  • Vacuuming rooms and corridors.
  • Changing and replenishing bed linens, towels, and guest amenities according to company standards.
  • Collaborating with various departments and checking systems for room status updates.
  • Maintaining high cleanliness standards throughout the hotel.
  • Performing regular deep cleaning tasks.
  • Restocking and maintaining housekeeping trolleys daily.
  • Assisting in monitoring and controlling housekeeping procedures, including lost and found protocols.
  • Reporting and logging rooms that do not require service.
  • Being environmentally conscious.
  • Properly disposing of waste.
  • Managing guest requests promptly and efficiently.
  • Adhering to hotel security, fire regulations, and health and safety legislation.
  • Supporting other departments as needed and fostering positive working relationships.