Patient Services Receptionist
4 weeks ago
Position Overview
The primary responsibility of this role is to deliver professional, efficient, and precise administrative and reception support to the Nephrology administration and clinical teams.
Fluency in Welsh is a mandatory requirement for this position.
Key Responsibilities
Your duties will include managing and responding to telephone inquiries from patients, families, various agencies, and Health Board staff in a courteous, supportive, and sensitive manner. You will address queries within your scope of responsibility or direct them to the appropriate department.
About Betsi Cadwaladr University Health Board
If you are eager to take on challenges, have a desire to assist others, or are seeking a new beginning, Betsi Cadwaladr University Health Board (BCUHB) in North Wales offers an excellent opportunity. As the largest health organization in Wales, we provide a comprehensive range of primary, community, mental health, acute, and elective hospital services to a population of approximately 700,000 across North Wales. Join our team and receive the support you need in alignment with our Organizational Values and 'Proud to Lead' competence framework.
Become part of a collaborative environment with engaged leadership at all levels. We are dedicated to promoting equality and diversity and proudly welcome applicants under the 'Disability Confident Employer' scheme.
We encourage you to check your email regularly, as successful candidates will receive all recruitment-related communications via the email address provided in the application form.
Applications can be submitted in Welsh, and those submitted in Welsh will not be treated less favorably than those submitted in English.
Job Duties
For a comprehensive overview of the Job Description and Person Specification, please refer to the supporting documents.
Person Specification
Qualifications
Essential
- Good standard of education.
- Evidence of continuous professional development.
- RSA II typing or word processing or equivalent demonstrable experience.
Desirable
- NVQ Customer Service Level 3.
Experience
Essential
- Prior experience in a clerical, administrative, or reception role.
- Copy/Audio typing experience.
- Strong working knowledge of Patient Administration Systems.
- Proficient in using Word, Excel, and Outlook, with the ability to manage electronic diaries effectively.
- Capable of communicating competently, effectively, and professionally both verbally and in writing with a diverse range of stakeholders.
- Experienced in planning, organizing, and prioritizing own workload.
- Flexible and adaptable to changing service demands.
- Exceptional organizational skills.
- Ability to communicate in Welsh.
Desirable
- Experience working within the NHS.
-
Lead Receptionist
2 months ago
Bangor, United Kingdom Bupa Dental Care Full time**Lead Receptionist - Bangor, Springhill** **Fixed term - 12 months** **Monday 8am-17.00pm** **Tuesday 10am-19.00pm** **Wednesday and Fridays 8.30am-17.30pm** **Thursday 8am-17.00pm** **40 hours a week** Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward...
-
Receptionist
6 hours ago
Bangor, United Kingdom Bupa Dental Care Full timeExciting Opportunity: Dental Receptionist at Bupa Dental Care, Bangor Are you ready to take the next step in your career? Practice Manager Joanne Wilson is on the lookout for a dynamic Dental Receptionist to join her friendly and professional team at Bupa Dental Care Bangor , located in the stunning coastal town of Bangor, Northern Ireland . Why...
-
Dental Receptionist/administrator
3 months ago
Bangor, United Kingdom Deintyddfa Na-Nóg Dental & Implant Team Full timeDeintyddfa Na-Nóg Dental & Implant Team is a Private and Specialist-led practice based in Parc Menai, Bangor, Gwynedd in North Wales and we are looking to add a new member to compliment our team by recruiting a DENTAL RECEPTIONIST / ADMINISTRATOR on a part-time basis. This role is integral to our front of house / reception team, as you will be the first...
-
Emergency Department Receptionist
3 months ago
Bangor, United Kingdom Betsi Cadwaladr University Health Board Full timeAn exciting opportunity has arisen for an Emergency Department Receptionist / Admin Assistant to join the Emergency Care Directorate’s Administration Team at Ysbyty Gwynedd. This is a permanent Band 3, 30 hour position. You will possess a good standard of education, previous experience of working in an administrative / customer service setting and have...
-
Receptionist
3 months ago
Bangor, United Kingdom Premier Inn Full timeWe're currently recruiting in our Bangor Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Bangor Premier Inn -** Hotel** Come and be a Receptionist at Bangor Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the...
-
Receptionist
2 months ago
Bangor, United Kingdom Premier Inn Full timeWe're currently recruiting in our Bangor Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Bangor - Bangor Premier Inn** Come and be a Receptionist at Premier Inn in Bangor. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the...
-
Receptionist
3 months ago
Bangor, United Kingdom Premier Inn Full timeWe're currently recruiting in our Bangor Premier Inn. Working 16 hours per week, paying up to £10.82 per hour. **Receptionist - Bangor - Bangor Premier Inn*** Come and be a Receptionist at Bangor Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the...
-
Receptionist/facilities
3 months ago
Bangor, United Kingdom Pertemps Network Group Full time**Receptionist/Facilities**: - 058204763**£14.32 Per Hour** - Full Time**Temporary** **Bangor, Gwynedd** **Administration** **Job Description**: - We are looking for an experienced Receptionist/Facilities Assistant for an immediate start ongoing temporary assignment based in Bangor. - As a Receptionist/Facilities Assistant you will provide day to day...
-
Medical Receptionist
3 months ago
Bangor, United Kingdom Redwood Surgery Full timeRedwood Surgery Bangor Health Centre Newtownards Road Bangor BT20 4LD Tel: 028 91 638700 **JOB DESCRIPTION** **TITLE**: Medical Receptionist / Administrator **LOCATION**: Bangor Health Centre **REPORTING TO**: Practice Manager and GP’s **REMUNERATION**: £11.00 per hour **HOURS OF WORK**:25 hours, Mon-Fri between 13.00 -18.00. Flexibility required...
-
Receptionist
2 months ago
Bangor, United Kingdom Serco Plc Full time**Job title**: Receptionist **Location**: Bangor Aurora, 3 Valentine Road, Co-Down, N. Ireland, BT20 4TH **Working Hours**: 17 hours, 3-week shift pattern, covering earlies, lates and weekends **Salary**: £11.18 per hour + 10% shift allowance Here at Northern Community Leisure Trust and our partner Serco Leisure Operating Ltd our goal is to get more...
-
Patient Services Coordinator
4 weeks ago
Bangor, United Kingdom Betsi Cadwaladr University Health Board Full timePosition Summary The role involves delivering professional, efficient, and precise administrative and reception assistance to the Nephrology administration and clinical team. Proficiency in the Welsh language is a crucial requirement for this position. Key Responsibilities - Manage and address telephone inquiries from patients, families, various...
-
Administration Assistant/receptionist
3 months ago
Bangor, United Kingdom Williams Denton Full timeWith long standing foundations, Williams Denton is a leading supplier of accountancy and tax support solutions in North Wales. Focused on providing a first-class service to companies and personal clients, the professional and proactive team of over 35 staff, working from two North Wales based offices, have gained the business an enviable reputation, with a...
-
Administration Assistant/receptionist
3 months ago
Bangor, United Kingdom Williams Denton Full timeWith long standing foundations, Williams Denton is a leading supplier of accountancy and tax support solutions in North Wales. Focused on providing a first-class service to companies and personal clients, the professional and proactive team of over 40 staff, working from two North Wales based offices, have gained the business an enviable reputation, with a...
-
Nurse for Renal Services
4 weeks ago
Bangor, United Kingdom Renal Services Full timeAbout UsAt Renal Services, we are dedicated to providing exceptional dialysis care to our patients. Our clinics are equipped with the latest technology, ensuring that we deliver the highest quality of care in a supportive environment. Position OverviewThe Staff Nurse plays a crucial role in delivering comprehensive care to patients, adhering to the nursing...
-
Receptionist
1 month ago
Bangor, United Kingdom Northern Community Leisure Trust Full timeJob description: Location: Bangor Aurora Leisure ComplexWorking Hours: 15 hours, 3-week shift pattern, covering earlies, lates and weekendsSalary: £12.18 per hour + Excellent benefits Here at Northern Community Leisure Trust our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure...
-
Patient Liaison Officer
4 weeks ago
Bangor, United Kingdom Betsi Cadwaladr University Health Board Full timeJob Overview We are looking to recruit a Patient Liaison Officer to enhance the service delivery at our healthcare facilities and to provide assistance across the broader North Wales region. The primary role of the Patient Liaison Officer is to serve as a mediator in addressing inquiries on a daily basis, escalating feedback or concerns raised by...
-
Receptionist
3 months ago
Bangor, United Kingdom Serco Plc Full time**Location**: Bangor Aurora Aquatics & Leisure Complex **Working Hours**: Casual working hours to cover earlies, lates and weekends. **Salary**: £12.18 per hour Here at Bangor Aurora our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people...
-
Receptionist
3 months ago
Bangor, United Kingdom Grŵp Llandrillo Menai Full time**Please note - the salary noted is on a pro rata basis** As a Receptionist you will deliver a friendly and informative customer service experience to all at the college. You will have the skills to build rapport with our learners, visitors and staff to establish their needs quickly in order to provide them with correct information. Our Receptionists...
-
Patient Booking Clerk Outpatients
3 months ago
Bangor, United Kingdom Betsi Cadwaladr University Health Board Full timeWe are looking to appoint into the Patient Booking Centre in Ysbyty Gwynedd, Bangor. You will be working in a fast paced environment and dealing with patients, administrative colleagues, General Practitioners and medical staff. Your main role will be to register, contact and book patients into clinics. You will be the first point of contact for many patients...
-
Patient Care Support Specialist
4 weeks ago
Bangor, United Kingdom Betsi Cadwaladr University Health Board Full timePosition Overview Join our dedicated team in providing exceptional care on Tegid ward, a specialized 30-bed surgical unit focusing on colorectal and urology patients. As a Patient Care Support Specialist, you will collaborate with registered nurses to deliver high-quality, evidence-based care to our patients, their families, and caregivers. Key...