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Order Management Associate

3 months ago

Daventry, Northamptonshire, United Kingdom GXO Logistics, Inc. Full time
Position Overview: Customer Service Administrator

GXO Logistics, Inc. is seeking a dedicated Customer Service Administrator to enhance our operations. In this role, you will oversee customer orders and ensure effective communication with clients. Strong interpersonal skills and relevant experience are essential for success in this position.

Compensation and Perks:
  • Competitive annual salary of up to £24,900
  • Generous leave policy including 25 days of vacation plus 8 public holidays
  • Flexible dental insurance options
  • Company-sponsored retirement plan
  • Access to the MyBenefits platform for exclusive discounts and savings
  • Enrollment in GXO University for professional development
Key Responsibilities:
  • Oversee customer order processing and tracking
  • Ensure professional communication with both colleagues and clients
  • Present data in a clear and effective manner
  • Manage special transport requests efficiently
  • Address and resolve customer inquiries and concerns
Qualifications:
  • Previous experience in administrative roles or similar positions
  • Experience in customer-facing environments
  • Excellent communication and interpersonal abilities
  • Proficient in advanced Excel functionalities