In-Room Dining Team Leader

4 weeks ago

South Ascot, United Kingdom COWORTH PARK Full time

At Coworth Park, we prioritize your professional journey and pride ourselves on having the finest talent in the hospitality sector. As an In-Room Dining Supervisor, you will embark on a distinctive opportunity to be recognized as a leader in your field. You will gain insights not only from your esteemed colleagues but also through our renowned training academy, enabling you to reach the pinnacle of service, craftsmanship, and leadership, ultimately crafting your own legacy.


Benefits of the Role

As an In-Room Dining Supervisor at Coworth Park, you will enjoy a variety of exceptional benefits:

  • Attractive employee bonus structure and service charge incentives
  • Complimentary overnight stays with breakfast at Dorchester Collection Hotels, offering up to 48 nights annually
  • 50% discount on food and beverages at select bars and restaurants within the Dorchester Collection
  • Engaging social events that foster camaraderie among staff, including summer gatherings and winter celebrations
  • Outstanding perks such as discounts at various retail outlets, seasonal loan options, rental assistance programs, and a competitive private pension plan
  • Opportunities for apprenticeships, training, and professional development ranging from Level 2 (Hospitality Team Member) to Level 5 (Operations Manager) and beyond.
  • Access to immediate well-being resources, reflecting our commitment to employee care
Key Responsibilities

Your passion for service will shine as you take pride in enhancing guest experiences:

  • Oversee the development, implementation, and assessment of In-Room Dining sales, service, and operational protocols to ensure a flawless guest experience while maximizing business opportunities.
  • Inspire and guide the In-Room Dining team to elevate performance, meet business objectives, adhere to financial targets, and uphold service excellence.
  • Ensure that the In-Room Dining menu and ambiance align with the standards of a five-star establishment, consistently exceeding guest expectations.
  • Exhibit adaptability and innovation when addressing guest requests or any challenges that may arise throughout the day.

The responsibilities outlined capture the essence of an In-Room Dining Supervisor's daily activities, and we will provide further details on how we nurture our hotel environment.

Qualifications

  • Demonstrated experience as an In-Room Dining Supervisor in a luxury hospitality setting.
  • Embody our core values of Passion, Personality, Respect, Collaboration, and Creativity, which guide our daily operations. As an In-Room Dining Supervisor, you will have the chance to bring these values to life and contribute to our enduring legacy.
  • Strong communication skills are essential for maintaining seamless operations across departments. A commitment to outstanding customer service is paramount.
  • Proficiency in English is required, as it is the primary language utilized within our hotel.


AMRT1_UKCT

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