In Room Dining Waiter

4 months ago

Ascot, United Kingdom Dorchester Collection Full time

**Position Overview**:
**Who we are**:
**Our Hotels **:We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
- Treasured by guests. Cherished by employees. Celebrated worldwide.
- Diversity and Inclusion at Dorchester Collection is a core belief of our We Care philosophy. The basis of We Care is to create an environment within our company where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected by our core values of Passion, Personality, Respect, Working Together and Creativity. We are proud of each and every one of our employees and promote a sense of belonging that transcends all else.**Reference **:2019-1044**Your future, our legacy**:
**Division & Department**:
Food & Beverage - In Room Dining

**Job Title**:
In Room Dining Waiter

**Contract Type**:
Permanent

**Status**:
Full time

**Position Overview**:
You will deliver our guests exceptional service throughout their stay whilst dining within their room.

**What you'll get**:

- Complimentary nights with breakfast within Dorchester Collection
- 50% F&B discount at selected restaurants at The Dorchester and Coworth Park
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Life assurance cover for all team members
- Uniform laundered complimentary
- Complimentary meals whilst on duty at our team members' restaurants
- Complimentary Internet at allocated computers in team areas
- Interest free Season Ticket Loan
- Occupational Health, including subsidised massage treatments and health clinics
- Complimentary Eye Test for VDU users

**What you'll do**:

- Create a memorable experience for our guests by managing and anticipating guest expectations to provide a personalised service to their in room dining experience.
- Service guests bedrooms with orders, amenities and mini bar
- Deliver room service to guests rooms in a timely manner
- Take orders by telephone to the desired standards
- Be knowledgeable of all the food and beverage products sold in the hotel and be able to communicate offerings to our guests

**What you'll bring**:

- You will be interested in food and beverage and keen to learn the menus
- Happy to talk to our guests, with a customer service focus
- Good level of written and spoken English
- Able to work shifts
- Previous experience within a service environment

**Position location**:
**Job Location**:
United Kingdom

**Location**:

- Blacknest Rd, Sunningdale SL5 7SE Ascot

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