Dealership Ambassador
3 weeks ago
Role Overview
We are seeking a highly skilled and customer-focused Weekend Receptionist to join our team at Marshall Motor Group. As a key member of our front-of-house team, you will be responsible for providing a warm and welcoming experience for our customers and visitors.
Key Responsibilities
- Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team member.
- Take phone calls and respond to queries as appropriate, transferring to the correct individual or team.
- Provide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stocked.
- Deal with incoming and outgoing mail and deliveries.
- Assist with administrative tasks as required.
Requirements
- Previous customer service experience, ideally within a professional, customer-facing environment.
- Confidence in speaking to customers in a professional manner both on the telephone and face-to-face.
- Good IT skills and ability to support with administration duties.
- Self-starter, organized, and someone who takes pride in their work.
About Us
Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career development.
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