Customer Engagement Specialist

3 weeks ago


Havant, Hampshire, United Kingdom Blue Arroww Full time

Company Overview

Our client is a prominent developer and operator in the low-carbon energy sector within the UK and Ireland.

Position Overview

We are seeking Customer Advisors to enhance our operations in a dynamic office environment. This role presents an excellent opportunity to cultivate a fulfilling career while contributing to a sustainable future.

Role Details

Location: Havant, PO9
Hourly Rate: £14.02
Work Schedule: 37 hours per week, Monday to Saturday
Office-Based Position: This role requires presence in the office five days a week.

Employee Benefits

Enjoy access to an on-site gym, canteen facilities, and parking options including electric vehicle charging stations.

Key Responsibilities

  • Proactive Customer Engagement: Reach out to customers regarding scheduled power interruptions, ensuring they receive timely and precise information.
  • Exemplary Customer Service: Deliver exceptional service to customers, addressing inquiries and concerns with professionalism.
  • Support for Vulnerable Customers: Identify and assist customers who may require additional support during interactions.
  • Internal Collaboration: Maintain effective communication with engineering and administrative teams to facilitate smooth operations.
  • Adaptability: Provide assistance during adverse weather conditions and demonstrate flexibility in working hours.

Qualifications and Skills

  • Exceptional customer service capabilities.
  • Strong verbal and written communication skills.
  • Meticulous attention to detail.
  • Confidence in discussing support options with customers.
  • Able to work collaboratively with technical and administrative personnel.
  • Willingness to adapt to changing circumstances and provide support as needed.

If you possess the qualifications and skills outlined above, we encourage you to consider this opportunity.

Blue Arrow is dedicated to being a Disability Confident Employer, committed to creating excellent job opportunities for all individuals.



  • Havant, Hampshire, United Kingdom Carbon 60 Full time

    Carbon60 is collaborating with a prominent energy provider to recruit several Customer Engagement Support Specialists on a temporary basis. We are seeking individuals who excel in delivering exceptional customer service and possess a keen eye for detail. These roles will require in-office presence five days a week, with a rotational shift schedule that...


  • Havant, Hampshire, United Kingdom Blue Arroww Full time

    Company OverviewOur client is a prominent developer and operator in the low-carbon energy sector across the UK and Ireland, dedicated to creating a sustainable future.Position OverviewWe are seeking Customer Advisors to enhance our operations in a dynamic office environment. This role presents an excellent opportunity for career advancement while...


  • Havant, Hampshire, United Kingdom Wärtsilä Full time

    Lead Customer Support Specialist Wärtsilä is a pioneering technology enterprise recognized for its leadership in the Marine and Energy sectors. Each day, we – Wärtsilians - dedicate ourselves to realizing Wärtsilä's mission of fostering sustainable societies through innovation in technology and services. Our ultimate goal is to deliver enhanced...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position OverviewCarbon60 is seeking to fill the role of a Customer Communication Specialist to support one of the UK's premier energy providers. This role is essential for managing effective communication with customers regarding scheduled power interruptions due to necessary maintenance activities.The successful candidate will be responsible for:Ensuring...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position OverviewCarbon60 is collaborating with a prominent energy provider to find a Customer Communication Specialist for a temporary role. This position is essential for maintaining effective communication with customers regarding planned service interruptions.The primary responsibility will be to ensure that customers receive timely and accurate...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position OverviewCarbon60 is seeking dedicated individuals to fill the role of Customer Support Specialist. This position is crucial for a prominent energy provider in the UK, focusing on enhancing customer communication.The primary responsibility of this role is to ensure that customers receive timely and accurate information regarding scheduled power...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position Overview:Carbon60 is collaborating with a prominent energy provider to find a skilled Customer Communication Specialist on a temporary basis.Role Focus:The primary responsibility of this role is to facilitate effective communication with customers regarding scheduled power interruptions due to necessary maintenance work. This is crucial for ensuring...


  • Havant, Hampshire, United Kingdom Blue Arroww Full time

    Company OverviewOur client is a prominent developer and operator of sustainable energy solutions in the UK and Ireland.Position: Customer Communications AdvisorLocation: HavantHourly Rate: £14.02Working Hours: 37 hours per week (Monday to Saturday)Role OverviewThis position is office-based, requiring five days of work each week. The role presents an...


  • Havant, Hampshire, United Kingdom FPR Group Full time £26,600

    Position Overview: As a Junior Machining Specialist, you will engage in the grinding sector while acquiring skills to operate a Fanuc Alpha 1iB Wire Eroder machine, contributing to the production of custom-engineered components. Work Environment: Our organization promotes a flexible and family-friendly atmosphere, making it an ideal setting for individuals...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position OverviewCarbon60 - Eng&Tech is seeking dedicated individuals to fill the role of Customer Communication Advisor. This position is crucial for maintaining effective communication with customers regarding essential service updates.The primary responsibility of this role involves ensuring that customers receive timely and accurate information about...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position OverviewCarbon60 is seeking dedicated individuals to fill the role of Customer Communication Advisor. This position is crucial in maintaining effective communication with customers regarding essential service updates.The primary responsibility of this role is to ensure that customers receive timely and accurate information concerning planned service...


  • Havant, Hampshire, United Kingdom Apollo Fire Detectors Full time

    Apollo Fire Detectors is seeking a highly skilled Content Marketing Specialist to join our innovative manufacturing company.About the RoleWe are looking for an individual with a passion for personal and professional development to work on exciting projects, collaborate with talented individuals, and make a real impact on our business.Key...


  • Havant, Hampshire, United Kingdom Apollo Fire Detectors Full time

    Apollo Fire Detectors is seeking a highly skilled Content Marketing Specialist to join our innovative manufacturing company.About the RoleWe are looking for an individual with a passion for personal and professional development to work on exciting projects, collaborate with talented individuals, and make a real impact on our business.Key...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position OverviewCarbon60 is seeking dedicated individuals to join our team as Customer Communication Advisors. This role is crucial in maintaining effective communication with customers regarding essential service updates.The primary responsibility of this position involves:Ensuring that customers receive timely and accurate information about planned...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position Overview:Carbon60 is collaborating with a prominent energy provider to find a skilled Customer Communication Advisor for a temporary role.Key Responsibilities:The selected candidate will be responsible for facilitating effective communication with customers regarding scheduled power interruptions necessary for maintenance. This role is crucial in...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position Overview:Carbon60 is collaborating with a prominent energy provider to find a dedicated Customer Communication Advisor for a temporary role.Role Focus:The primary responsibility of this position is to ensure that customer communications regarding scheduled power interruptions for necessary maintenance are clear and informative.Key...


  • Havant, Hampshire, United Kingdom Carbon60 - Eng&Tech Full time

    Position Overview:Carbon60 is collaborating with a prominent energy provider to find a skilled Customer Communication Advisor for a temporary role.Key Responsibilities:The primary focus of this role is to facilitate effective communication with customers regarding scheduled power interruptions due to necessary maintenance work. This involves:Providing timely...


  • Havant, Hampshire, United Kingdom FatFace Full time

    Job OverviewPosition: Product Merchandising SpecialistEmployment Type: Fixed Term, Full-TimeLocation: Hybrid (Office-based and Remote)About UsAt FatFace, we have a rich history of over three decades, filled with adventures, laughter, and growth. Our mission is to infuse style and positivity into our customers' lives through our products and values. We are...


  • Havant, Hampshire, United Kingdom Copello Global Full time

    Job DescriptionCopello Global is seeking a highly skilled Procurement Specialist to join our team as a Project Purchaser.Key Responsibilities:Identify and engage with suitable suppliers/partners to provide materials and equipment for customer-related projects.Develop and implement strategies to improve supply performance, ensuring quality, delivery time,...


  • Havant, Hampshire, United Kingdom Copello Global Full time

    Job DescriptionCopello Global is seeking a highly skilled Procurement Specialist to join our team as a Project Purchaser.Key Responsibilities:Identify and engage with suitable suppliers/partners to provide materials and equipment for customer-related projects.Develop and implement strategies to improve supply performance, ensuring quality, delivery time,...