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Concession Manager, Fenwick

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Mulberry England Full time
About the Role

We are seeking an experienced Concession Manager to lead our store and team to success. As a key member of our team, you will be responsible for creating a high-performing team culture, driving customer engagement, and delivering operational excellence.

Key Responsibilities
  • Create a diverse and inclusive team environment where every person feels valued and empowered to contribute.
  • Develop and maintain key customer relationships using in-store CRM tools to support you and your team.
  • Drive business growth through collaboration and building key relationships with internal and external stakeholders.
  • Lead and deliver operational excellence, demonstrating respect and consideration for people, product, and the environment.
  • Contribute to decreasing Mulberry's carbon footprint and promoting a greener, more sustainable future.
What We Offer
  • Competitive basic salary and bonus
  • Product allowance and enviable staff discount
  • Extra day off for your birthday and pension contributions
  • Training and development opportunities, including full access to LinkedIn Learning
About Mulberry

Mulberry is a global fashion company and the largest manufacturer of luxury leather goods in the UK. We are united by our employee values: Be Bold, Be Open, Be Responsible, Be Imaginative.