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Civil Enforcement Officer

2 months ago


London, Greater London, United Kingdom Marston Holdings Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Civil Enforcement Officer. As a key member of our team, you will be responsible for patrolling public streets and car parks, advising the public on parking options, and issuing tickets to incorrectly parked vehicles.

Key Responsibilities

  • Patrolling public streets and car parks to ensure compliance with parking regulations
  • Providing excellent customer service to the public, answering questions and resolving issues
  • Issuing tickets to vehicles parked in contravention of parking regulations
  • Reporting suspected abandoned vehicles and dealing with enquiries from the public

What We Offer

  • Flexible shift patterns to suit your lifestyle
  • First-class training and development opportunities to enhance your skills and career
  • 28 days' holiday including bank holidays, plus enhanced maternity and paternity package
  • Staff benefits designed to suit your lifestyle, including discounts on retail shopping, travel, and socialising
  • Pension scheme and full uniform provided

Requirements

  • Excellent communication and customer service skills
  • Self-motivated and able to work independently
  • Ability to work shifts, including weekends and bank holidays
  • Love of working outdoors and ability to adapt to changing environments

About Us

Marston Holdings is a leading provider of outsourced business services, including comprehensive parking and street management solutions. We are committed to creating a great place to work and live, and we are seeking like-minded individuals to join our team.