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Network Engineer

2 months ago


Coventry, Coventry, United Kingdom ParentPay Group Full time
About the Role

We are seeking a highly skilled Network Engineer to join our Infrastructure Engineering team at ParentPay Group. As a Network Engineer, you will play a critical role in ensuring the stability and security of our internal and production networks.

**Key Responsibilities:**

  • Deploy, improve, and modify network configuration, including firewalls and switches, to meet business needs.
  • Assist the Network Analyst, Service Ops team, and Engineering teams with escalated problems.
  • Identify opportunities to improve our service to our customer base, exceeding SLAs and achieving high customer feedback.
  • Provide assistance to colleagues within and outside the Engineering team for issues related to our application and platforms.
  • Improve existing systems and capacity monitoring.
  • Adhere to internal processes, including change, incident, and problem management.
  • Ensure all system aspects are adequately documented and reviewed.

**Requirements:**

  • Strong Cisco Networking skills (ASA's, Switches, Firewall(FTD)) - CCNA or equivalent.
  • Good extended network administration experience, Load balancers, VMWare, WAN, WLAN, and LAN configurations, network problem solving.
  • SDWAN Experience (Juniper SRX).
  • Excellent understanding of DHCP, DNS, TCP/IP.
  • Experience working in a change control environment.
  • Strong troubleshooting skills and ability to interpret fault descriptions.
  • ITSM experience (server desk plus, ServiceNow).
  • Excellent communication skills.
  • Ability to manage and prioritize workload.

**Nice to Have:**

  • Configuration and support of VMWare ESX environments.
  • Microsoft SQL server experience.
  • Windows Server and desktop management and configuration.
  • Network Load Balancers.
  • Hosting.
  • Network monitoring software experience (Solarwinds, PRTG, Logic Monitor).
  • Enterprise storage.