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Sales Team Lead

2 months ago

Exeter, Devon, United Kingdom Claire's Inc. Full time

About Claire's Inc.

Claire's Inc. is a leading retailer of fashion accessories and jewelry. We are committed to providing our customers with an exceptional shopping experience.

Job Summary

We are seeking a highly motivated and experienced individual to join our team as an Apprentice Supervisor. As a key member of our sales team, you will be responsible for supporting our Store Manager and Assistant Store Manager in achieving retail store targets by driving sales and delivering exceptional customer service.

Key Responsibilities

  • Support Store Management
    • Assist in achieving retail store targets by driving sales and promoting products.
    • Support the Store Manager and Assistant Store Manager in maintaining a high level of customer service.
  • Customer Service
    • Deliver exceptional customer service by providing a fun and enjoyable shopping experience.
    • Assist customers with their queries using your product knowledge.
  • Store Operations
    • Assist with processing store deliveries, visual merchandising, stock takes, markdowns, and promotions.
    • Ensure the store looks presentable and inviting to our customers.
  • Training and Development
    • Participate in training programs to develop your skills and knowledge.
    • Assist in training new team members.

Requirements

  • Education
    • Some high school education required.
  • Experience
    • Minimum 1 year retail experience.
  • Skills
    • Excellent verbal/written communication and organizational skills.
    • Basic computer skills.
    • Ability to stand during scheduled shifts.
    • Ability to maneuver up to 25 lbs regularly and up to 75 lbs occasionally.
    • Bending, stooping, extended reaching, climbing ladders and step stools while placing merchandise throughout the store and assisting Customers.
    • Ability to operate POS system.

What We Offer

Claire's Inc. is an equal opportunity employer committed to diversity, equity, and inclusion. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development.