Team Leader

1 month ago

Caterham, Surrey, United Kingdom Card Factory Full time

Job Introduction

We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to help us achieve this goal.

As a Team Leader, you will play a key part in driving the success of our stores, focusing on customer experience and operational excellence.

The Role

You will be responsible for supporting your Store Manager in their goals to deliver commercial growth and develop a team culture that puts the customer at the heart of everything we do.

As a leader, you will be responsible for leading the team to deliver great standards and exceptional service every day, in the absence of the Store Manager.

The Ideal Candidate

  • You will be passionate about celebrating our customers' life moments.
  • You will be customer-centric with a passion for driving excellent service.
  • You will be able to demonstrate good leadership skills.
  • You will have a positive forward-thinking approach.
  • You will be comfortable reviewing store performance data.
  • You will be commercially minded.
  • You will be an engaging and enthusiastic team player.

About the Company

Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland.

We are committed to creating a fast-paced and exciting environment for our colleagues, with a wide range of benefits to support their physical, mental, and financial well-being.

Benefits

  • 25% Card Factory colleague discount in-store and online.
  • Save As You Earn scheme.
  • Financial Wellbeing Support Financial Education Tools Salary Advance.
  • Seasonal incentive schemes.
  • Retail Management Apprenticeship Programmes with local providers.
  • Discounted gym memberships and mobile phone contracts.
  • Discounts across 100's of UK retailers.
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing.
  • Enhanced Family leave.

Language

English

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