Experienced Team Leader
1 week ago
LiveWest, a leading housing association, is seeking an experienced Team Leader to lead its Lettings team and deliver a comprehensive Lettings service with a strong customer focus.
About the Role- Lead a team of Lettings Advisers to deliver a high-quality Lettings service, ensuring seamless communication and collaboration with colleagues across the organization.
- Provide performance management and leadership to the team, fostering a culture of excellence and continuous improvement.
- Collaborate with internal stakeholders to ensure services are delivered in line with strategic aims and values, driving business growth and customer satisfaction.
- Work in a hybrid style, with 2/3 days in the office and occasional travel to support the team, promoting flexibility and work-life balance.
- Experience of leading and delivering allocations or lettings services in a comparable organization, with a proven track record of success.
- Able to enhance performance or working practices to deliver improved value for money, driving efficiency and effectiveness.
- Experience in working with key partners, such as local authorities, to deliver shared objectives, building strong relationships and partnerships.
- Understanding of Choice Based Lettings and S106: operation and best practice, staying up-to-date with industry trends and developments.
- Understanding of property services and housing management, with a focus on customer-centric solutions.
- A competitive salary and benefits package, including a defined contribution pension scheme employer contribution of 6% - 9%.
- A discretionary Bonus scheme, recognizing and rewarding outstanding performance.
- 26 days annual leave plus bank holidays with service-related increase to your entitlement up to 30 days, promoting work-life balance and relaxation.
- Family Friendly policies, supporting employees in their personal and professional lives.
- A Health Cash Plan including dental and optical cover (worth up to £1,100 per annum), promoting employee well-being.
- An Employee Assistance Programme, providing confidential support and guidance.
- A Health and Wellbeing programme, fostering a culture of wellness and self-care.
- A Cycle to Work scheme, promoting sustainable transportation and employee benefits.
- A Car Benefit scheme, offering flexibility and convenience.
- Learning and Development including coaching and professional qualification support, enhancing employee skills and knowledge.
At LiveWest, we are committed to creating an inclusive environment for all colleagues, celebrating diversity and making a positive impact in the communities we serve.
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