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Business Operations Manager

2 months ago


Weybridge, Surrey, United Kingdom ISS Facility Services UK Full time
Job Title: Business Operations Manager

ISS Facility Services UK is seeking a highly skilled Business Operations Manager to join our Procurement Excellence team. As a key player in our leadership team, you will be responsible for identifying and mitigating risks associated with third-party organisations and suppliers.

Reporting to the Head of Procurement Excellence, your primary responsibilities will include overseeing data collection, analysis, and review processes. You will collaborate closely with internal and external stakeholders to ensure that every supplier has been thoroughly vetted, ensuring compliance and safeguarding the company's interests.

Key Responsibilities:
  • Oversee the risk assessment of all new supplier onboarding requests, collating the required evidence to progress approval by Supply Chain & Procurement and the creation of either a vetting record or waiver for each new supplier
  • Liaise with the Group Supply Chain & Procurement vetting team in Warsaw who manage the ISS ProcurePASS vetting solution, resolving escalations and agreeing the prioritisation of vetting requirements from the UK and Ireland businesses
  • Manage the renewal of vetting records for existing suppliers on a periodic basis
  • Oversee the collation and review of additional certificates and data from suppliers delivering technical services to ISS
  • Manage and report on performance per supplier vetting activity
  • Manage systems, tools, and mechanisms to collate and store all associated data and information regarding new supplier onboardings, supplier vetting, and supplier accreditation
  • Routinely re-communicate the parameters of our vetting activities and their importance to all stakeholders, securing their continued buy-in and cooperation
  • Support as required for wider supplier assurance activities, Procurement Excellence projects, and Supply Chain & Procurement objectives
Professional and Personal Competencies/Qualifications:
  • Previous employment in Procurement, Supply Chain Management, Supplier Assurance or Vetting or strong corporate background in other professional services within a large organisation
  • Degree level education or professional qualification (e.g., a desire to take ownership of tasks and deadlines, executing activities without micromanagement
  • Fluency in the use of systems, technologies, and data management platforms to analyse and organise information is essential

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way, taking our corporate responsibility very seriously. In ISS, everyone has the opportunity to develop, grow and make a difference. We welcome all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.